Hi guys, I’m having a little trouble with this tutorial,
I’ve added everything the first manual bit and then using the DBTools import files and everything therefore should be as required.
If I first ‘select customer’ from the pos screen before selecting any products even though it then shows vip active, any product added shows ND (no discount). If I then settle the ticket using either the fast payment buttons or the payment screen it settles the full product price, but opening the ticket and viewing it shows the discount and the ticket has been overpaid.
if I close the ticket and then reopen it before settling payment the discount will then appear.
If I do it the other way and select the products first, then add the customer, the vip discount shows straight away.
I tried the refresh ticket action suggested above (9/32), I actually added it to all the rules but it has made no difference.
On this tablet pc I have already set up ‘half pint’ button & fast payment buttons which are functioning correctly but on a second pc with a more basic database without those functions it works correctly so I am guessing that it most be something in one of those settings which is causing the problem, but I have no idea where to start looking in order to solve this, any ideas as to what I am missing?