Hi Samba Forum-
I have a request from my kitchen manager and I’m not really sure how to accomplish it. I think I might need a custom automation command button and separate ticket closing rule, however here it is.
When a server voids an item on an order, our KM would like for us to print a ticket that says “reprint” on the bottom and only prints the remaining orders. Currently we have the default setup where the voided item prints.
They think it is more efficient to replace the ticket, since right now the voided item ticket makes them cross out the item on the full ticket.
If someone can point me in the right direction that would be great.