Why BMP image Doesnt Show

[Abdelhak_Bakkali]

I don’t know why my logo doesnt show in tickets corectly do i have mistakes in my ticket modéle

[Memo]

That looks like the ASCII dump of the bmp binary file. I see a mix of ECP/POS tags and HTML tags. How do you have your printer configured? What is the Printer Type? Is it ESC/POS, HTML, Windows Printer, etc.?

[Abdelhak_Bakkali]

I have Samba Pose 3
Dont have a Printer type

[Memo]

V3 was way before my time and I don’t quite know what functionality works and doesn’t. It’s quite possible that the ability to print bitmaps on the ticket just doesn’t work in that version.

V3, and V4 are not really supported on these forums any more.

Sorry I can’t be of more assistance.

[Jesse]

We no longer support version 3. We probably already fixed whatever issue you are having with our latest version.

5.3.6 is our latest version.

[Muzzargh]

Look at this post:

Receipt Printer Logo Print <BMP> vs Printer Storage

I setup our logo on my Ithaca Itherm280 last night. I was able to get the logo to work with both tag under ticket templates and storing the logo on the printer. My question is this: <BMP> method quality is drastically better, however the printer doesn't print until about 10 seconds after the job is sent. I can only assume this is due to the size or complexity of the image. Is there any fix to this? I have a serial printer, maybe using a USB to Comm Port would have a faster data transfer? Usi…

It may help?