I am running the work period report however the totals are not the same.
My setup:
4 terminals 1 server
2 department 1 ticket type
Payment type:
USD
Cash (local currency)
Credit Card
2 change type for USD and Local currency.
I am trying to run the Work Period report howerver :
1- The Grand Total and the Payment total are different
2- the user sales and settled total are different.
Do you have any service charges or something special you arent reporting in Work Period report?
No service charge, I only have foreign currency and users can select to tender change in USD or local currency.
If one invoice/ticket has 10$ worth of orders from person A and 1$ worth of orders from person B, with total of 11$.
And person A settles this ticket in full, it will say in that report that they settled 11$ which is more than their sales.
@Posflow, what about the 1$ change that was tendered to the customer? This should be accounted for on the report.
How can i get the Tendered change on my report like this:
Change doesnt affect reports. Meaning if you settled 50$ bill with 100$. Report will say you have 50$.
Are you using V4 or V5? V5 this issue was solved.
We are using V5, i was thinking the samething this shouldnt be an issue.
But what if we settled a bill in foreign currency USD 50$ with 100$, but the change tendered is in the local currency?
I never used foreign currency to that capacity, sorry, I cant really help you with that
@Posflow thank you for your help so far. If you dont mine me asking. How do you use or setup your foreign currency? Does it reconcile on your reports?
I dont use Foreign Currencies, I update Global Settings, just to highlight Sub-Totals, Totals, Tenders and Change in other currencies on invoices and use ticket tags to mark the exchange rates for the day on the invoices. Accountants usually deal with the rest.
