Hello. When there are selected orders on ticket order related actions works for only selected orders. You can prefer using Before Ticket Closing event to update orders because at that time selection gets cleared. I mean you can Change Ticket Type and Close ticket when button clicked and update orders on Before Ticket Closing event. You can also include Mark ticket as Closed action to ensure ticket gets closed. Of course we should check ticket type is Abort before doing it.
You also don’t need to zero prices or quantities. It might be a good idea to keep them for records. Setting Calculate Price to false (same as zeroing price) and Decrease Inventory to false (same as zeroing quantity) will be enough. They’ll just get ignored. That will work like voiding all orders.
Also creating a separate ticket type might not be needed. Just changing ticket state to Aborted might be enough too…
Of course these are all recommendations and I’m just trying to let you know alternatives Your best solution will be the one that fits to your business. For example you should think how to inform kitchen when submitted orders gets aborted. If you need to send such update to kitchen using void mechanism might be a better idea.
I would like to add an Abort Transaction to our POS. I tried your Abort tutorial above and everything works properly, expect I do not want to print a Kitchen Ticket when a transaction is aborted.
Is there a way we can setup Abort Transaction to cancel all orders and close instead of setting everything to 0.
hi i tried this again in new database .having same problem.i can apply % DISCOUNT BUT THERE IS NO EFFECT ON $ AMOUNT .I THINK MY PROBLEM IS MAPPING i might not be putting correct maping on the last 5 steps ,so can someone help me correct or understand this ?and yes i have read mapping wiki ,and this is my third database i am working on ,mapping confuses me i sapose that is my issue not sure
Ok can you please stay on topic. The thread you posted in is about the abort button but now your asking about discounts? We will not be able to read your mind and help you. You must stay on topic and give us clear questions with screenshots to support it. We do not know what you did wrong because we can’t see your configuration. We need you to show us that.
sorry yes i have both a abort button and discount issue ,sorry my fault i stay on abort got confused i have been on this chair for 5 days morning till night and feeling stupid as i cant seem to get things going .
back to abort
my abort button does not apear on pos screen i checked the mapping