Add/remove columns in TIckets Window

[Bob_be]

This post may be of some help (it shows how to make a custom ticket explorer):

Copy Ticket tag to Ticket note

Continuing the discussion from Store Credit Card type/digits & other Payment Info using Payment Description: Hello Team,i have set up the above and it works perfectly.i was wondering if theres a way to copy the tag info into a ticket note so that its visible on the ticket lister alongside the other ticket details.help much appreciated.