Seen this asked in few different ways.
Your scenario describes multiple tickets on table not orders.
i have yet to see a solution for printing multiple tickets on a single print out.
I understand what your trying to doubt not sure it’s posible.
We don’t use cash or credit cards. As a matter of fact, I have disabled the payment screen. All the extra buttons are confusing for our waiters. All we do is charge to a Customer Account. So, I have a charge customer account right on the main pos entry.
However, several residents would sit at the same table. All needing to have their tickets charged to their Customer Account.
All these need to be on the same kitchen ticket so that the kitchen can get the orders out the table at the same time. It also helps with the room on the line by having say, 6 different kitchen ticket for a 6 top table.
Mmmm Interesting how you want it. What I would do is have an table entity and a seat entity, Therefore you can select the seats, and have a different ticket for each customer. You would then have an AMC which asks for a table and then creates a print job and use some scripting to select all the tickets which contain that table
Your pritn job would look like something like this.
Here’s the process that I have come up with so far.
Start a new Ticket.
Select a table.
Enter all orders from table and send to kitchen.
Here is where it gets tricky.
The table, in this example is a 4 top.
I need to be able to split the total at the end among 2 residents, both being a couple. (Of course could be up to 4 individual people)
My issues once I start the ticket
I cannot add a customer
Once I press the ‘Settle’ button, I cannot charge customer account because a customer hasn’t been selected.
How do I charge customer accounts in the settle screen and split this ticket up amongst the various resident accounts?
I think if I can do that, I have this all figured out because I can send the whole ticket to the kitchen just by selecting the table. And that is fine. I just need to be able to charge specific items to the different residents accounts.
One other thing, how do I prevent on the settle screen of items combing together? Is that possible? For example, all for residents order ‘Resident Dinner’, when I press the settle screen, it shows 4 Resident Dinner. I need it to be individual so when we split, I can select each item.
You should be able to select a table and a customer if they are separate entity types, you cant charge to a customer entity account if a customer isnt selected.
Additionally you cant select more than one entity of the same type (ie two customers) so you would need to split the ticket into two tickets and post each to the corresponding customer.
The flow youd be;
Close/Submit (Sending to kitchen)
Select customer 1 orders
Click move orders (will split the ticket and make a new one (both on same table)