Dear guys, I have added all my products, all my tables, added a grafic to my ticket, added all my supplements and modifiers, all my taxex (2, one 10% and the other 0%). Now I need your help for two last things:
Tables do have tax (10%) and its working!!! but balcony has no tax, even thoe, it calculates tax, can I modify that so tables do have tax and balcony not?
Is there any way to see “live” how much is already been payed (closed tables) and how much is going to be payed (open tables)? I read something about some widgtes but to be honest I am compeltely lost!!!
By the way tomorrow i will start live testing usign Samba and our old POS, if everything works out, i will be configuring samba for our second restaurant and then we will discard our old pos and go on with SAMBA. Great work for the developers, its an amazing product!!!
now this brings me to another question, we do have two restaurants (with different menus) but is it possible to set only one database in one mashine and access that form the other mashine? if that is possible… could we talk in prvate for some payed help?
Hmm. If there is one terminal you’ll need different configuration.
You’ll create three ticket types for Restaurant 1 table sales, for restaurant 1 balcony sales and for restaurant 2.
You’ll create two departments for restaurant 1 and restaurant 2. Assign their ticket types and through ticket types assign their menus. After creating departments you’ll see two buttons at the bottom left corner of the screen so you can switch between restaurant 1 and 2.
You’ll create three entity screens. One for R1 tables, another one for R1 balcony and one more for R2. You’ll map these screens to related departments.
You’ll map tax templates to ticket types through mappings screen.
Sorry we can’t offer paid support for now but I think you can solve that easily.
Ok Lets see if I can drill this down…
If there where a simple way to work with one database and two different configurations would be great, however its not a MUST, since we are already working as different restaurants.
Using two taxes (I have to say that the tax we are using is really a service charge, not a tax) is a must…
maybe I have to change the tax calculation to a service charge one…
if you are ther and have some time, I would appreciate an orientation to deploy it (tax vs service charge) in production.
If it is not a tax using service charge will be better because tax is calculated based on products and it may create issues. Service charge calculated based on ticket total and I think this is what you need to use.
Like I mentioned there you can apply service charges via “Update Ticket Calculation” action. In this case you don’t need to create different ticket types.
###A Quick Tutorial
My table names starts with B and M letters. So I want to add service charge if my table name starts with B and not for else.
I’ll start by creating an account for servicing fee.
On that step we need to create a calculation selector but since we need to decide fee by table name we’ll do it by using “Update Ticket Calculation” action. I’ll create a new action.
This is just one of the possible customizations. In fact there is no “servicing fee by table name” feature built-in but we can configure SambaPOS to work that way. I strongly recommend you to practice these features since you can implement any idea to customize SambaPOS for your business. So you can change these rules when needed or create more complex logic for finer control.
WOW, thats great!!!
before reading this resonse I had changed the tax calculation to a service charge one!!! thinking that in a future cuold bring me trouble. so I am half way there, now i will implement the rule!!!