I dont know if it is an issue with the inbuilt auto log out feature in terminal settings but it works perfectly for fast cash AND in the settle screen, but with one issue in the settle screen.
If the tendered amount is the same as the total amount (either typed or by clicking the ALL button) when you click cash or card the change message box appears and then when clicking OK it doesnt logout it does the problem with window switching where it has logged out but doesnt go back to log in screen.
it also does this if the tender amount is 0.01 more than the balance to be paid, in this case the change box still appears BUT it says change is 0.00 when it should be 0.01 as ive tendered over by 0.01, the same screen switching issue applies here.
If i tender anything from 0.02 over the total balance to be paid there is no issue, everything works perfectly! so there is an issue on the settle screen when taking payments of either the exact amount (affects cash and card) or taking payment of 0.01 more than then amount e.g tender 45.00 for a balance due of 44.99
Ive included screen shots of both the exact and 0.01 above balance tender issues to see if you know why this happens, other than this problem auto logout works brilliantly!!
Issue 1 - Exact Tender in Payment Screen
Select ALL or type exact tender
When pressing cash or card this screen appears
When pressing OK this screen appears, instead of main log in and only happens when tender amount is same as balance to be paid or when tender amount is +0.01 of balance amount e.g 45.00 tendered for 49.99 balance
Issue 2 - incorrect change stated when tender is +0.01 and screen switch issue
Tender amount +0.01
Still says change due of 0.00 when it should be 0.01 because it still says ive tendered the exact amount 44.99 even though from the previous screenshot you can see i keyed in 45.00
Press ok and the same screen switching no logout action happens.
anything tendered 0.02 above the balance to be paid works perfectly it just seems strange that it is just the payment screen cash and card buttons that have this issue and only for exact ticket total amounts tendered or +0.01 tendered which is why im thinking theres something going on thats not something i can just sort or theres a setting somewhere thats affecting exact tender or tender +0.01??
Im stumped as to why is does this, any help would be greatly appreciated