Hi @emre,
I have issue with automation command. I have automation command to update Portion Name by Ask Question action.
The automation command works properly if it map it to order line and click it.
But if I execute it from Menu->Edit Product Property and put automation command name in there, Order screen will not update until new order added or other command executed.
Sorry for duplication, I thought it was portion not update things. I don’t think it was that problem now.
Can you give example of your usage? and show your rules etc? I just mapped an ask question automation command and the question popped up just fine. So it is firing the automation commands from the menu item. Something else is causing it not to update based on your answer to the question.
If you can share your rule I might be able to help you figure it out.
Hi @Jesse
I use this to force user to select portion.
I create:
Automation command: Select Portion (Ask)
Automation command: Select Portion (Apply)
Action: Select Portion (Ask) Type: Ask Question and have Button=1pc,2pcs,3pcs… and Automation command name = Select Portion (Apply)
Action: Select Portion (Apply) Type: Update Order and Portion Name = [:Portion Name]
Rule: Select Protion (Ask) Event: Automation Command Executed and Matches Automation command Select Portion (Ask) and Actions: Select Portion (Ask)
Rule: Select Protion (Apply) Event: Automation Command Executed and Matches Automation command Select Portion (Apply) and Actions: Select Portion (Apply)
You are missing Value… you should have a separate Select portion Apply event for each portion… and it should have a command value based on what portion you pressed during the question.
For your example you should have 8 Portion Apply rules… Each rule would be named Portion Apply (1pc), POrtion Apply(2pc) and so on…
Inside each rule you should have the standard Automation Command Executed Equals Your automation apply command
AND also Command Value Equals PORTION NAME then add the action to update order and fill in the Portion .