Bottle Deposits and Refunds

[Shivan]

I reckon both ways you can use the refund button.

You can refer to

Re-open Settled Ticket & Cancel Payments

The short version of this originally posted here: Enable More Ticket Actions Module from Samba Market. This module enables Reopen Closed Ticket and Cancel Payments action types. Create two actions for both of these action types. These actions do not have parameters. Create “Display Ticket” action, name it Refresh Ticket. Set TicketId parameter as 0. Create an Automation Command, name it as you wish an place it somewhere suitable. Create a Rule to handle this command and call Actions Reo…

This can be useful for paid tickets that need to be opened and adjusted such as refunds.

Refund Item button

This setup is originally based on the Tutorial by @emre, here: However, as discussed in that thread, I wished for an alternate method so that Accounts would reflect the correct Balances. Operational Flow: [image] First, you will need to implement this setup, to be able to Re-open a previously-Settled Ticket: Once you have the above implemented, the setup of the Refund button is simple. Ensure your Ticket Types have the option selected for Allow Zero Priced Orders: [image] Au…

This tutorial is useful for creating a refund button which you can use during an open ticket or settled/re-opened settled ticket.

You could first follow the second tutorial to create the refund button, then follow the first tutorial to apply re-open settled ticket which you can then use the refund button you created for refunds!

This way, you can either refund an item during an open ticket(Or gift it, or void) and you can do the same for a closed or paid ticket.

hope this helps.