I have recently stated having a number of issues using the Caller ID module, happening in both 5.2.14 and 5.2.18. A number of recent clients have reported this, yesterday I did an on-site install and also experienced the issue myself, so was able to capture a video.
We use Generic Modem type with Zoom 3095 USB modems, we have installed this over the last couple years to many clients.
Clients have reported when the phone rings, the caller ID popup either does not show, or it shows after a delay of 10-20 seconds.
Yesterday I tested this myself, in Putty the caller ID data is coming through on first ring every time as expected, however in SambaPOS, on the 2 attempts I recorded, one time it took 14 seconds to show the popup, the second time the popup did not show at all.
I also noticed that sometimes the popup will show the number from a previous call and not the one that is ringing, it’s like it has cached the data somewhere or something is blocking the data coming through.
Also is there any way to get additional debugging / log info about what is going on so we can diagnose this better and help to resolve this.
Caller ID data in Putty
Caller ID in SambaPOS, taking 14 seconds to show popup.
Another incoming call, this one didn’t even show up in SambaPOS after 42 seconds (nothing interesting to see but posting just as I took the video also)
@emre I saw there was some other posts about Caller ID recently, did you change something how this works from 5.2.14 ?
