Can not close ticket please help

I never got the pm did you send it?

Never mind I got it forum just didn’t notify me. Weird

I won’t be able to look at it until later.

sorry I will try PM again I thought it was send.

oh I didnt read I think you got it ok :sweat_smile:

Looking at it now. Give me a bit

I noticed if I add a ticket tag it works fine… but your settle screen not working either… odd.

@emre I am stumped I have looked at everything twice I cant figure out whats going on. If he adds an Entity to ticket it wont allow it to close even after payment but if he adds a ticket tag it will close.

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Transaction Type Tax Collect needs Default Target Account. The fix to your issue is indicated by the [color=green]Green[/color] arrow.

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Wow great catch. I even looked at the tax templates. That makes sense.

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Thats work :blush: Thank you very much everyone :blush:

can somebody also help me im having same problem and i tried all above but still cant close ticket

Please create a new topic and list in detail what your problem is. It probably is not the same as this really old thread.

Provide screenshots and detailed steps you do.

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