Baud rate is correct for 100%, this I got from the documentation of my Caller ID developer, and only with this baud rate i can get some output in puTTy. If I put 9600 I just see random chars every single time.
Maybe something is missing in my entities, or somewhere else?
Have tried to do that for clean installation for sample data, still pop up does not appear.
Have tried to restart Samba after adding pattern as well.
The modem does not pick-up time & date, but this is not critical. In my other POS which I have used before it didn’t pick-it up as well, however it was successfully picking up the customer phone number.
Hello, my apologize for the late reply. I’m currently on the holidays and I haven’t got access to the POS at the moment. As soon as I will be back I will test this solution and will write an relative reply. Thank you for the help. Best of luck
Came back from the holidays and keep trying to make my caller-id get working. Still no luck.
@emre, I have tried your match patterns, however it still bringing me a headache as there is nothing appearing.
Now, what I have tried more, and what happened:
I have changed in the device manager, in the COM port settings Baud rate to 1200, same as in the Samba.
After adding one more caller ID device (CTI Comet USB Caller ID) and adding to it match pattern [^0-9]*?([0-9]+), I got two pop-ups appeared, which was saying “call 1” & “call 2”, after pressing on one of them, it opened customer screen.
Second call didn’t bring anymore any pop-ups until now. Tried to delete and adding devices again, but couldn’t see the pop-ups any more no matter what I try.
However, now I’m getting different pop-ups.
Generic Modem Error - Access to the port “COM1” is denied.
Information - To be able to display Caller-ID you should install hardware drivers.
Well, if the first error is easy to get rid off just by restarting PC, then second one is not clear for me at all. Caller ID I’m using is CTI METEOR PLUS Single line Caller ID device which is powered by COM port, and there is no any drivers for it. Not on the developer website and never had to use them before.
Also, if I just start different POS I’m currently using, it picks up this modem straight away without any drivers or so.