…you close and reopen the ticket in case that a trigger has executed while you where in a ticket.
For example, I am updating a ticket (adding orders) and the trigger that changes price list is executed, or a rule. the price list changes, but the new prices are not beeing effective until you close and reopen the ticket.
Is that made in purpose? or am I missing something?
I am just guessing but I bet tickets inherit the changes at Ticket Creation so there is no way to change in middle of an open ticket. I could see this causing all kinds of havoc if it changed in middle of a ticket…
You could maybe create a popup that shows when a trigger executes. This would atleast let you know that its changed and you can either cancel the items make new ticket or use the abort transaction button I just wrote a tutorial on and restart a ticket.