can you post this in text please
you can copy the text below the image: Show Customer Detail Template
Cazz,
Thanks for the information and detail. I have implemented exactly this from your screen shots however it appears to call all records that are similar not just a specific customer record as per your example.
This is what I currently see:
Hello Screen , However unable to show customer details
Then I get the following screen which is blank
width=“690” height=“246”>
One Question with the search what is the criteria that you are using to find the specific Record ? As it appears to still call all records with similar vaules eg. Darren, Dean, Don
is the following rule the specific search Criteria ? as I don
Heading
t have customer id , what are you using as the unique identifier that you are calling to obtain the specific record ?
show me a screenshot of your
Action - GC Change Ticket Entity
Rule - WELCOME PORTAL CUSTOMER
and Settings of Entity Search Widget
Cazz,
Thanks for your assistance, I have implemented something similar , what I’m trying to do is call a specific record not all similar records. I have been able to implement your account pop up.
Is there anyone in the forum that can assist with calling a specific customer record would really appreciate the assistance.
Action: GC Change Ticket Entity
Welcome Portal Customer
Settings of Entity Search Widget
In GC Load Action and Execute automation Command you Have a Typed {:ENTITY NAME:Customer} and it should be {ENTITY NAME:Customer} notice there is no : after the Brackets you have {:ENT…
If you want to load a specific Entity, then you don’t “search” for it. You specify the Entity directly by Name …
