Hi friends,
I have such problem.
I have reopen command for closed ticket for old dates for credit accounts. After the payment, I need to reopen ticket, do payment for now. Everything is ok with payment, but it changes payments for old date and not appears for current report. I added Update ticket date for reopen rule and enteret {DATE} string for date. It works fine for today’s date, but time always appearing like 00:00 and I need current time also together with today’s date. Is there any string to fix it?
Thanks