Date Format (ReOpen and Pay Now)

Hi friends,

I have such problem.

I have reopen command for closed ticket for old dates for credit accounts. After the payment, I need to reopen ticket, do payment for now. Everything is ok with payment, but it changes payments for old date and not appears for current report. I added Update ticket date for reopen rule and enteret {DATE} string for date. It works fine for today’s date, but time always appearing like 00:00 and I need current time also together with today’s date. Is there any string to fix it?


1 Like

{DATE:MMM/dd/yy hh:mm:ss tt} tag solves problem. Thank you !!!