Deduct credit card change from cash payment account

[Flight52]

I would like to set up an automation that changes the payment account from credit card to cash if a customer pays with credit card and ask to be charged more than the total amount.

My problem is that my payment report is out of balance every time a customer asks for his tip to be charged to his credit card. The excess amount is charged as change to the credit card payment type, making the credit card total in the payment report lower than the actual credit card payment received.

I thought I would make an action “change credit card payment account to cash payment account”
And the a rule that executed the action “payment type; equals; credit type” and “Remaining amount; greater; total order”

But I can’t find a way to do either, so if someone has a solution, I would be very happy.

Anders

[Bob_be]

Here is how to add Tips as a calculation:

How to add tips to ticket

Create new Account for tips. [image] …and create an Account Transaction Type for tips. [image] Create a Calculation Type . Calulcation Method should be Fixed amount [image] Finally create a Calculation Selector for tip button. [image] Map it to default ticket type. [image] You should see the Tip button on payment screen. Type an amount and click Tip button. You can clear tip amount by clicking Tip button without typing a value. [image] Ticket total should update and displ…

For giving out cash out, I think this might help:

EftPOS Cash Out with Ticket Sale

How do we handle Ticket Sales using EftPOS where there is a Cash Out Request as well? I experienced today 6 consecutive bar sales for 1 item, say Middy of Beer, where the Customer requested: “Can I pay using my Card and also have $20 Cash Out?” There does not seem to be much on the forum about this. Also this is a function required for accreditation for any EftPOS POS Provider to be able to support EftPOS Terminals NOTE: This is not a Petty Cash transaction but needs to be complet…

[Jesse]

You setup something wrong. Follow that tutorial he linked above it should help.

[lambert.pierre]

i Have the same question or related question.

Over tender on Card should keep the recorded value of Card transaction as is (total value including the tip) and i have it setup like this currently. but tip is then paid out in cash on the same day, thus we need to to deduct from the cash takings for the day. can this be automated or would a function be build for the tip calculation ?