How to add multiple menus in 1 Department?

V5 Question
41

Show your rule…

42

image.jpeg2142×1696 1.48 MB

43

Found The solution I forgot to put = sign in [=0-order.price]. For Refund I made Admin confirmation. The screen asks for admin confirmation but if I don’t have admin confirmation and I want to go back to previous screen, it is not possible.

Thanks

44

Confirm admin pin is a user role option ou set on the button (automation command) itself.
If user has option ticked on user the button will work, if not nothing will happen.

45

HI Everyone

Got New problem

I have added new terminal which shares printer of the main terminal.

I connected RJ11 of the cash drawer to RJ11 Port in the Terminal 2. And it is not working. Do I have to do some settings? Why it is not working?

Thanks

46

What is the cash drawer plugged in to on terminal 1? The printer or RJ11 on that machine?

Just to confirm its defiantly a cash drawer port/com port and not Ethernet network port right?
Have to ask, you would be suprised how many times I’ve seen this.

47

In terminal 1it is connected to receipt printer.
I have only one printer.

Thanks JTRTech

48

And what is your setup to’kick’ the drawer?
XCT code in print template on print job set to print to receipt printer?
If you think about it its logical it wouldnt work and both terminals will be looking for receipt printer.

You will need to split your flow for printing/drawer kick based on terminal as their configerations need to be different.

What I would do if was my setup would be share the receipt printer from first terminal to the other in windows and name it the same so seccond terminal can still print receipt but will print to terminal 1.
Then add a constraint on the kick drawer actions already there to be ‘{:CURRENTTERMINAL}’ == ‘Terminal 1s Name’ so drawer only opens on that terminals command.

As for setting up the RJ11 port I have not tried this myself, the XCT code is for the printer not the drawer, it tells the printer to kick the drawer where in this case the port needs to directly open the drawer.
I would suspect there should be a specific driver/command for said driver.

Personally I forget all the above and would just put a seccond printer on that machine :slight_smile:

49

Can we have a button for Print Receipt After Cash Payment? I managed to do Auto print which opens cash drawer again and again. I don’t want to print every cash transaction. Only when Customer wants receipt. Any Help would be great.

THANKS

50

Do you mean not as expected?

I usually add a button to my change message;

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Depending on your flow the close action might not be required.

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You might also like to make a 'Print Last Receipt Button;

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If you set that mapping and change the default print bill button mapping to this it will show print last untill a ticket is started and then normal print bill will show;
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This button will trigger this rule;
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You will need to log last ticket paid & closed to setting with this rule to give the above something to look at for what ticket to print;

51

Thanks JTRTECH

I don’t have action called Generic ask Question.

I am trying to create one what parameters do I have to set and what command name?

52

Sorry, thats program setting…
Here is ask question;

53

I m creating rule for print last bill rule. I selected action Execte Bill Print Job. Here I have constraint but I can’t see Ticket ID as in your image above.?

Thanks

54

Make a new execute print job action, you could just clone the original and put [:Ticket Id] in the id field…

55

Thanks JTR TECH I managed to do what you have said. Now I am having difficulty to disable auto print when cash pament is taken. How to disable Auto Receipt print after cash Payment?

Thanks

56

Show the rule thats printing, expect its either a payment processed, before ticket closing or ticket closing rule.
You can either remove the print action on that (make sure its the receipt template) or add a fixed constraint like 2==1
You can test you have right one by adding that constraint and running test.
Nothing says you cant just leave the 2==1 in the constraint if you prefer.

57

I tried but unable to disable auto receipt print .

image.jpeg1880×2284 1.63 MB

58

What did you try because all your showing is Execute Kitchen Orders Print job on every Ticket closing.

I hope you can see why its printing every time? You have an action in a rule that will fire that action every time a ticket closes.

1 Like
59

Screenshot shows nothing…
Your looking for the one rule with the action which is printing the receipt…

60

Sorry I just want to disable auto receipt print when cash payment is taken. I enabled it through configuration settings.
Thanks