How to add multiple menus in 1 Department?

JTRTech · May 2, 2016, 5:15pm

Where was your XCT code? in the ticket template?

Bishnu_Gopali · May 2, 2016, 5:22pm

I messed up some settings now printer is printing page as below

JTRTech · May 2, 2016, 5:24pm

Is this printing from the ask question?
If so looks like your not feeding the ticket ID in properly hence no ticket {} values propagated.

Bishnu_Gopali · May 2, 2016, 5:25pm

It suddenly happens after I remove and add execute print bill action

JTRTech · May 2, 2016, 5:26pm

Yes get that but is the print coming from the ask question you added to choose to print receipt?

Bishnu_Gopali · May 2, 2016, 5:29pm

No receipt is printing like this

JTRTech · May 2, 2016, 5:30pm

So you removed the print bill action from payment processed?

When is it printing?

Bishnu_Gopali · May 2, 2016, 5:31pm

After I take cash payments

JTRTech · May 2, 2016, 5:31pm

Restart samba and show you payment processed rule(s)

Bishnu_Gopali · May 2, 2016, 5:34pm

JTRTech · May 2, 2016, 5:37pm

OK, thought your were taking the print action out?!?
Did you do the changes mentioned before for print last bill etc? Did you make a new rule or edit the existing one?

Bishnu_Gopali · May 2, 2016, 5:40pm

I got my mistake I made print false in action.

Bishnu_Gopali · May 3, 2016, 11:08am

Hi Everyone I could’n Find the solution for auto print of the ticket when cash payment is taken. Any help?

JTRTech · May 3, 2016, 2:00pm

Please explain what your issue remaining is?
Your last post was you found the mistake…

Bishnu_Gopali · May 3, 2016, 2:53pm

Hi JTR TECH Thanks for reply. Again I found my mistake I added print bill button there I was selecting execute print button action instead of new action with Ticket ID. For now I solved the problem.

Now I would like to display all the customer accounts in customer search. How to do that? So that no need to type customers always.

Thanks

Bishnu_Gopali · May 4, 2016, 10:32am

Hi

I have added new screen As suggested by JTRTECH after payment is taken it will show the message due amount and ask for print bill or Ok. Now my problem is cash drawer opens when I press cash button which is right. After I give a change and close the cash drawer and press OK in this new screen Cash Drawer opens again, which I don’t want. What could be the problem here?

Thanks

JTRTech · May 4, 2016, 11:08am

Show your rules. Payment processed and the rules for your message/ask question.

Bishnu_Gopali · May 4, 2016, 11:23am

It is same as your images.

In second image I have already removed execute print bill.
Thanks

JTRTech · May 4, 2016, 11:27am

Any your automation command executed rule for ChamgeMessage command of ask question?

Bishnu_Gopali · May 4, 2016, 11:32am