How to add multiple menus in 1 Department?

V5 Question
101

Does it open when you click the print bill button?
You dont have the XCT code in the receipt template aswell as its own template do you?

102

I have XCT code only in Open Drawer Template. When I press OK Button Cash Drawer Opens. It opens also when I press Close button next to settle.

THanks

103

Well show your close rule then :wink:

104

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105

It looks like the print action that kicks the cash drawer works twice. Check rules & printer templates that works while ticket closes (works after ask question) to find where that second kick triggers. Probably you added it somewhere and forgot it while trying different ways to operate drawer. For example you can intentionally disable ask question action to see if it triggers it.

PS: Don’t forget to create a backup before making changes as you may need to return back to this point.

1 Like
106

Hi Emre thanks for reply.

I checked all printer templates only open cash drawer template got xct code.

I had only one payment process rule before which is Open Cash Drawer when cash Payment Received. Later I added close ticket on final payment (change due message if applicable) . I see open cash drawer action only in open cash drawer when payment received.
I must have added it somewhere I m trying to figure out but it is not working. Thanks

107

Go through the pos flow and take very careful note of at what stage the cash drawer gets kicked.

108

I have these 2 payment processed rules where cash drawer kicks.

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Only one got cash drawer open action.

Thanks

109

Yes, but what I asked was to note at what point does the drawer kick, ie whats on screen at those points?
You said it kicks a second time after the change message? If thats the case it wont be a payment processed event as thats already happened.

110

After Payment processed it have to be Close Ticket? In Close ticket rule there is nothing like opening cash drawer. Or there could be something else?

111

Is getting tedious, PM me a backup and Ill just tell you what the problem is.

112

Whats this then :stuck_out_tongue:

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1 Like
113

Ohh Goodness

Thanks. I ll remove it here.

thanks a lot.

114

Is there Option to show customer list in the grid below search customer? thanks

115

You can’t search a grid if that’s what your asking.

You could have a search and a grid on a custom entity screen but not a search grid.

116

HI For customer account display on front I ll try Custom entity Screen as in other tutorial.

For now I would like to add Message Box before Change table. Is there way to do that ? So that it can ask confirmation before changing table. Thanks.

117

Hi Is there way to pop up message box before pressing “Change Table” Button?

118

Changing table in sense of one is already selected?
Not simply, you could do using ticket entity changed rule given it has ‘Old Entity’ [:] value but would need to work out a command flow to change if no/cancel clicked using that.

Entity changed rule --> ask question buttons OK=OK, Cancel=[:OldEntityName] --> Automation Command from ask question with constraint of Value not equals OK with action to change table entity mack to old value using what will not be [:CommandValue]

PS. please dont PM just because you havn’t had a response same day :wink:

119

Sorry for PM JTRTech I will not do again. thanks

I tried something like this:
It didn’t work.

120

Have no idea what your trying to do there :confounded: lol

Never even seen ticket moved rule
 is it refering to moving orders from a ticket?

I think your reading that too litterally.
You want a move table confirm right? Which is a change of entity?

This would be a change of entity where it had one before and has one now, ie moving table (changing table entity);

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