How to after ordering want to modify the order

When i close the ticket, customer add order, how i incrase the item, because items are submitted can’t to modify , see pic, i want to likes that, my english is vert poor, so hope understand what i mean, thanks…

You can’t increase quantities of submitted orders. You should add new order lines for new orders.

To merge duplicate orders to a single order line while printing you can enable Merge Lines setting on Ticket Template.

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You cannot modify an order which has been Submitted. This is by design, so that the Kitchen Print is unaffected.

Simply add another order of the same product. That way, the Kitchen will know to prepare another order of the item.

On the Ticket Template, you can use Merge Lines to show total quantity of similar orders.

EDIT: you beat me to it @emre! :stuck_out_tongue_winking_eye:

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Thanks alot… Sambapos is very great soft

Same submitted items can group in Order Line??? because easy to check qty.
Print is ok.

i add “Check Ticket” Entity Screen as Custom mode, and add widget “Ticket Lister”. In Format filed write

<T>{ENTITY NAME:Table}
<J00>Time: {TIME}
<F>-
{ORDERS}
<F>-
[ORDERS]
<L00>- {QUANTITY} {NAME}
{ORDER TAGS}

[ORDERS:Void]
<J00>- {QUANTITY} {NAME}|**Void**
{ORDER TAGS}

[ORDER TAGS]
-- Format for order tags
<L00>     * {ORDER TAG NAME}

see pic…
how to group items?? In Printer Template have “Merge Lines” function, in Ticket Lister how to do?

I change the code in “Ticket Lister” format field -------

<T>{ENTITY NAME:Table}
<F>-
{TICKET QUANTITY SUM:Milk} x Milk
{TICKET QUANTITY SUM:Large Drinks} x Large Drinks
{TICKET QUANTITY SUM:Toasted Bagel Jam} x Toasted Bagel Jam
{TICKET QUANTITY SUM:Toast and Jam} x Toast and Jam
<F>-
[ORDERS]
<L00>- {QUANTITY} {NAME}
{ORDER TAGS}

[ORDER STATE QUANTITY TOTAL:Milk]
{TICKET QUANTITY SUM:X} 

[ORDERS:Void]
<J00>- {QUANTITY} {NAME}|**Void**
{ORDER TAGS}

[ORDER TAGS]
-- Format for order tags
<L00>     * {ORDER TAG NAME}

how to change code , disable no order items?? see pic

Oh well… great way of thinking but I can simply enable a setting for ticket lister for merging items… wait for next version.

1 Like

oh, very thanks to u

Usually, to hide zero you can place your code inside [square brackets], as such:

[{TICKET QUANTITY SUM:Toasted Bagel Jam} x Toasted Bagel Jam]

I’m not certain that will work with the above line, but it does certainly work for things like blank Ticket Notes and calculations (i.e. a Tax Type) when they are empty or zero.

For example, if the Ticket has a Note assigned to it, then the Note will be displayed, but if a Note is not present (empty), nothing will be displayed:

[<L00>NOTE: {NOTE}]

Here are other examples which will display something if a value is present (not zero), and will display nothing if the value is absent (or zero). It is all because of the square brackets:

[<L00>CC Info: {TICKET TAG:CCtype} ({TICKET TAG:CCdigits})]

[<J00>CHANGE:|[=F(TN('{CHANGE TOTAL}'))]]

[<J00>Total FREE:|{ORDER STATE TOTAL:Gift}]

You can even encapsulate code spread over multiple lines:

[<F>=
<J00>{TICKET TAG:GCN}|Balance: [=F(TN('{TICKET TAG:GCB}'))]]

Now i try finish, use [square brackets], all are not display…

All lines within square brackets must evaluate to contain a value in order for the line to display, so you don’t want to put square brackets around your entire template, instead line by line.

My english is very poor, i don’t fully understand you mean, u said like this…

[{TICKET QUANTITY SUM:Milk} x Milk
{TICKET QUANTITY SUM:Large Drinks} x Large Drinks
{TICKET QUANTITY SUM:Toasted Bagel Jam} x Toasted Bagel Jam
{TICKET QUANTITY SUM:Toast and Jam} x Toast and Jam]

result is have zero item

No, not like that where you have all lines encapsulated by one set of brackets.
Instead, like this, per line:

[{TICKET QUANTITY SUM:Milk} x Milk]
[{TICKET QUANTITY SUM:Large Drinks} x Large Drinks]
[{TICKET QUANTITY SUM:Toasted Bagel Jam} x Toasted Bagel Jam]
[{TICKET QUANTITY SUM:Toast and Jam} x Toast and Jam]

yes, per line is not show anything…
i saw the post, Kitchen Display V2 - Courses & Seats
Can write “if” statements in format filed, so how to write qty not equal zero to display?