How to fix the order tag position on the kitchen ticket?

[cerveceriaelviajero]

Hi,

I’m love SambaPOS, since I tried it at home I have installed it at my two restaurants and works sweeeet

We use the order tags to specify the point of the meat(done, welldone…), the sideorder (fries, baked potatoe…), and some other things like “no salt”, “no bread”

We need to fix the position of the “POINT” and “SIDEORDER” tags to be ALWAYS the first two tags on the product line on the kitchen ticket, f.e:

1 BIG CRAZY BEEF STEAK

MEDIUM RARE
BAKED POTATOE

• BBQ SAUCE
• NO SALT

but many times we get something like

1 BIG CRAZY BEEF STEAK

BAKED POTATOE

• BBQ SAUCE

MEDIUM RARE

• NO SALT

I know its because the waitress entered the point or sideorder tags in different order, but because the customers asking to change the point or sideorder in random moments of the order its impossible to do it manually all the time.

Please, help

[QMcKay]

Are you using v4 ?

Is the question in regard to On-screen Tag-order or Printed Tag-order ?

On-screen, your Tags will appear in the order that they are sorted in Manage > Tickets > Order Tags, first by Order Tag Group, then by SubTag …

For Printing, there are other options for Grouping and Ordering …

[New 4.1.71] Print Group Ordering with Custom Product Tags

You can group items by Custom Product Tags with [GROUP|PRODUCT TAG:X] switch. I’ve added custom sorting for that switch. Configure new Custom Product Tag. [image] New editor will appear on product pages. [image] Use new Product Tag Editor to configure all tags. [image] Configure Kitchen Print Template to activate grouping. You can define sort order of tag values by typing comma separated tags inside grouping switch. [image] The syntax is: [ORDERS GROUP|PRODUCT TAG:<tag name>:<s…

[cerveceriaelviajero]

@QMcKay

s the question in regard to On-screen Tag-order or Printed Tag-order ?

Hi

I’m using V4 and the question is about the printed tag-order.

When the kitchen has lots of tickets they need to find the interesting tags (meat point and sideorder) as quick as possible, this to order tags must be always the first two tags on the product line at the ticket.

[QMcKay]

Ok, so read the thread that I linked. In there, @emre talks about this…

@emre

Group Order defines sort order within other states names of the order and State Order defines the order of states.

With new release it will be possible to override State Order by configuring tag orders like we do for custom product tags. So these syntaxes are also supported.

[ORDERS GROUP|ORDER TAG:<tag name>:<sort order definition>]
[ORDERS GROUP|ORDER STATE:<state name>:<sort order definition>]

[cerveceriaelviajero]

Thank you very much QMcKay, finally it was very simple:

For future reference for other people, the steps:

ARRANGE YOUR ORDER TAGS IN THE CORRECT WAY WHEN PRINTING TICKET:

1. You must go to TICKETS> ORDER TAGS and use “SORT ORDER TAGS GROUPS”.
2. Move the groups to the order you wanna them to show at the printed ticket.

MODIFY THE TICKET TEMPLATE (KITCHEN TEMPLATE IN MY CASE)

1. Go to SETTINGS > PRINTER TEMPLATES
2. Open your template “Kitchen Orders Template” in my configuration.
3. Find:

[ORDERS]
- {QUANTITY} {PORTION} {PRODUCT NAME}
{ORDER TAGS}

4. Modify to:

[ORDERS]
- {QUANTITY} {PORTION} {PRODUCT NAME}
{SORTED ORDER TAGS}

5. Find:

[ORDER TAGS]
– Format for order tags
{ORDER TAG NAME}

6. Modify to:

[SORTED ORDER TAGS]
– Format for order tags
{ORDER TAG NAME}

Now it doesn’t matter the order used by the waitress to enter the TAGS, they will show correctly on your ticket, this way your kitchen will read the tickets faster and easier

THANKS FOR SUCH A GREAT PROGRAM