Hi everyone we have been trying to setup our mc3 mobile app but keep getting this error
We have 1 server 2 client / tills and both tills are working so our messenger server is correct
We also have tried with ip no luck
Server ip 192.168.6.106
Andriod tablet ip 192.168.6.172
It can’t connect to the message server. Did you follow each step? You installed message server to port 9000+ and you opened that Port in your firewall ?
You setup the pda app and pda user?
Finally you set it to connect to http://messageserverip ?
Yes as i have mentioned i have 1 server 2 till and 2 tills are connected ( meaning the messenger server is working) we also restarted the messenger server service
we did the pda app and the pda user
yes i have tried the server ip and the server name still nothing
Show screenshots please. Expecially your mc3 settings
Also you are using latest version of sambapos 5.5.6?
Now show the message server settings in sambapos.
The pin and password for pda is 22520634 ?
yes would you like a backup of my database ?
Did you enable default options for the pda app
No a database backup won’t help here as mc3 connects just fine. I am just having you go through the steps until we figure out what you did wrong.
Can you go to root Sambapos folder and click on the 64bit message server tool and show a pic of that?
You did apply a license in cp and then run licensing.exe to apply it?
i will have to try this out later at the moment the restaurant is open and there taking orders
Great now check and disable any firewalls and try again. Double check you enabled default functions in your pda app too
OK now can you show your Table Entity setup.