I am new to Samba and love it!.. I am trying to setup a system for my parents family style restaurant and have a few questions I will list below. Thanks for the help I am really excited to hear from everyone!
Is there a way to create a table Seated status that highlights a table like it does when you have a open ticket. We have a hostess that will look at the floor plan to seat people and need to know the table status.
Once seated is there a way for the Hostess to assign a waitress to the table so that she can keep track of who she seated.
Once the waitress comes to the table she usually takes drink orders then gets the food items later. Is there a way to group the drinks and menu items ordered to that when the order is prepared it groups all the items together.
If there is not a way to group the items is there a way to create seats at a table so like table 10 has 6 seats 1-6 so we can keep the orders seperated like that.
This video is a good demonstration of how another pos system handles seats… Would something like this be hard to implement?..POS Instructional Video 11 - Assigning / Changing…: http://youtu.be/NSLhRNGlg9g
It would not really be hard… it might be if your new to Samba and you do not fully understand how to use Entities and States/Ticket Tags etc.
I am working on something similar to how that video works. I will not use it in my restaurant because we do not use tables… but I am doing it just to see if I can and possibly share it so others can benefit.
Workflow is simple:
Just click item(s) you want to set seat number then select Seat button that will show the seat number on the right. You can change the seat anytime even after order submitted.
Ok so I got this setup and working only problem is that I have to be an admin to see the seat number… This is going to be a problem because not all my waitresses will be admins… But they need to be able to see seat number on screen. Any ideas?
in the automation command did you select confirmation? make sure you didnt set that to admin. Double check your mapping on the automation command button too. and the rule.
make sure they have permission to update order states.
Yep everything is set to everyone… I can see the seat when I’m the admin listed under the order but when I switch user I cannot… Unless I change the user role or admin.
I will not start mine for a while. Probably next week. I do not understand why its only working for admin that makes no sense. there must be a setting somewhere.