Order is not updating the Portions after selecting popup

Farrukh_Shah · June 5, 2020, 8:23am

2020-06-05-02-24-39.zip (4.8 MB) Hi There,

I have added the action and rule for portion and order tags modifier. Portion does appear but when i select a specific portion it stays on the original. And order tags even don’t show up as popup…!

Any help will be highly appreciated!

Thanks

JTRTech · June 5, 2020, 9:04am

your update order action needs to go in a seccond automation command rule.
Then the ask question needs a command to trigger that rule.
Your portion buttons will be passed as command value to 2nd rule.
So for portion in update order on 2nd rule you use command value.
They won’t work inline like that as values are determined when rule is triggered so at point of order added the portion button hasnt been pressed.

Bob_be · June 5, 2020, 3:14pm

Make sure GraphQL is setup and working correctly.

Farrukh_Shah · June 6, 2020, 4:56am

@JTRTech did not get that… can you share the screen shots please? i followed the documentation at Samba POS website…!

Farrukh_Shah · June 6, 2020, 5:01am

@Bob_be Thanks !
can you direct me to the right tutorial or link?

Memo · June 6, 2020, 6:06am

https://forum.sambapos.com/t/integrators-graphql-api-guide/14047/3

JTRTech · June 6, 2020, 6:26am

Can you link to the page you say you worked from?

Farrukh_Shah · June 6, 2020, 9:16am

@JTRTech thanks for the quick response! here is the link
https://kb.sambapos.com/en/4-19-how-to-select-portions-and-order-tags-by-popup/

JTRTech · June 6, 2020, 12:09pm

Well thats a new one on me…
Not sure how this is meant to work.

Unless something have changed I missed the seccond action for order update would need to be in a second command executed rule.

Farrukh_Shah · June 7, 2020, 6:11am

@Jesse can you guys add your thoughts on that please? Thanks

Farrukh_Shah · June 7, 2020, 6:53am

let see someone might have an answer for this…! thank you so much for taking time to look into this

Nizam · June 7, 2020, 9:19am

Hello @Farrukh_Shah,

As I can see from your video, seems like issue might be caused by (") inch character on your product portion name. Try again after removing it, this should solve your issue.