OK here’s my automations, should be as you mentioned.
However the result on sreen is the following;
It add a “Update Course Patch” product instead
What’s wrong?
OK here’s my automations, should be as you mentioned.
However the result on sreen is the following;
It add a “Update Course Patch” product instead
What’s wrong?
You told it to. You have add order action and told it to add that order with a state of patch.
OK, now the “Change Course” works. It was a misspelled action name.
If I click product>change course>it change course and show the new course. Fantastic solution!
I still have this problem:
Can I order then on screen?
I do apologize if I do not understand enough…
The add order and cancel it was a ‘patch’ to update the ticket/order groups after a manual overide of the course.
As for the grouping Im not sure why yours are not grouping corectly…
Hello to all. I wanted to know if there is a way to sort the tags in the pos menu and if i can give a different background color for tags groups.
is possible refresh with an automatic close and re-open ticket in your opinion?
Posibly but even more complex as closing the ticket will print kitchen orders… and you would have to work arround that…
Formatting is all in the action, you would need to have either multiple actions with additional constraints OR make a multiple posibility if expression within the formatting field.
Ok, have any idea??
Yes… What I said LOL
Hi,
Thanks for your support.
Do i need make changes to my “States” to achieve this setup?
Please check my configuration for me as well , am sure i made mistake somewhere
My current States
Thanks for your support
You dont want to change any default status states as these are important for default automation.
At a glance all looks ok.
Other than that last one Status type with state name of status? Not a default one I can picture.
Either way, are you having issues or not? What are we looking for?
Yes am having issues, My Course function not working as in your video posted above
And i have gone over the process several times, checking spelling and all, am sure is states.
Could do with more info.
Can you show some ticket screens.
Are the course states showing.
Are any orders grouped.
Is it just the change course not working?
Thanks for your reply. This is how it works
Whats that for?
Thought we were taling kitchen corse and grouping?
That’s how the setup runs for me, cant figure out where I made the mistake.
I have issues with the grouping
I change course button dont show when an item is selected
Firstly because you the button is mapped to ticket not order…
Ok, get . What about the grouping , what can I do to make it work?
One thing at a time,
Quality on that gif is poor, cant see the order states.
Also you havnt set a group key… use the course state.