Please help me, printers and more

[igal]

I have a restaurant with 4 printers. 2 in the Kitchen, 1 bar and 1 for the cash drawer. The printer in the bar works great but the kitchen printers make me a hard life.

1. I need that one kitchen printer (Chef printer) will print all of the products and the second printer (hot line printer) will print certain products.
   how can i print same product in 2 printer’s?
2. please help me to make button to count guest.
3. please help me to make notes for the kitchen and for the bar.
4. please help to separate Course’s (first, second) on the ticket for the kitchen.
   I read all the guides I’ve tried to do it all alone, and unfortunately got stuck at some point.
   (Willing to pay money to those who can connect to my computer and fix all my problems).

thanks!!!

[emre]

1. Create separate print jobs for each printer, configure mappings and execute both print jobs.
2. Create a ticket tag named Guest and add tags for guest counts. Set tag type as numeric.
3. Use Ticket Note.
4. Create an Ad topic for paid service requests.

For more questions please create a separate topic for each question. Thanks.

[igal]

@emre

Create a ticket tag named Guest and add tags for guest counts. Set tag type as numeric.
Use Ticket Note.

Hey,
thanks for your help. can you please send me a screan shoots to do this please:
Create a ticket tag named Guest and add tags for guest counts. Set tag type as numeric.
Use Ticket Note.
Create an Ad topic for paid service requests.

[igal]

If my chef told me that i have 3 soup and i want to limit it in the program that the waiter will not able to print more than 3 soup.

[igal]

help please???

[igal]

please help me to make notes for the kitchen and for the bar.
I read all the guides I’ve tried to do it all alone, and unfortunately got stuck at some point.i can write a note but no possible to see it on the ticket.

[igal]

any help? please?
i realy need to make it

[igal]

please help to separate Course’s (first, second) on the ticket for the kitchen.
I read all the guides I’ve tried to do it all alone, and unfortunately got stuck at some point.

[Jesse]

Everything you seek help with can be explained in Documentation section of the forum. I suggest you start there. We can help you work through these tutorials.

If you read through these and you feel you have tried absolutely everything but your still just not getting it and would like to have someone help you professionally or personally you can make a request in the Ads Category of the forum.

[QMcKay]

@igal

please help me to make notes for the kitchen and for the bar.

The Ticket Note you entered is shown here:

To have it display on a Print, add the following to your Kitchen and Bar Printer Templates:

[<L00>NOTE: {NOTE}]

[Jesse]

OK I am interested… what is FIRE???

[igal]

thanks it’s working.

[QMcKay]

For Courses there are a few posts that you can read:

Setup Courses - different serving areas on same order.. with entity screens

@emre @JohnS I have a number of products with 0.00 cost portions. If I add 1 of these items to a ticket on there own, then close the ticket to submit the order the ticket isn’t being created. If I add a product with a cost eg.5.95 and then a product with a 0.00 cost portion the ticket is created and both items are submitted and show on the ticket. I have ‘Allow Zero Priced Orders’ selected in my ticket settings Any help would be great (Running 4.1.36 ) Thanks as ever Rob

[igal]

please help me to make button to count guest.
I’ve already tried with the guide that posted here and i didnt succeed.
Very important to me that the kitchen will see in the ticket the guests number.

[Jesse]

Which guide? Can you tell us what you did and what is or is not working?

Be sure you set default mapping for any rules.

[igal]

hey
thanks for your help. i used with this guid:
http://doc.sambapos.org/doku.php/en/tips/tracking_guest_count
I did everything like in the guide. Button appeared, I saw a customer count appears on the screen but it did not send a note to the kitchen with guest number.
Very important to me that the kitchen will see in the ticket the guests number.
Maybe you have Teamviewer and u can connect to me?

[Jesse]

I moved your posts under one thread so we can help you better here. We will try to address all of your questions within this one thread. This cuts down on confusion and keeps the forum structure focused.

[Jesse]

@igal

please help me to make button to count guest.I’ve already tried with the guide that posted here and i didnt succeed.Very important to me that the kitchen will see in the ticket the guests number.

From your screenshot it looks like you got this working? If you want the kitchen to see the Guest Count you would insert a tag into your Kitchen Printer Template the same way @QMcKay showed you for Notes the difference would be it would be entered as the following format:

<J00>Guests: {TICKET TAG:Guest Count}    

Guest Count would be your Tag Name

EDIT: @QMcKay is too fast… you can use <L00> as well just like he mentioned below.

[QMcKay]

You will need to add something similar to the following to your Printer Templates:

<L00>Guests: {TICKET TAG:Guest Count}

[Jesse]

@igal

If my chef told me that i have 3 soup and i want to limit it in the program that the waiter will not able to print more than 3 soup.

I assume your referring to inventory? This was brought up a number of months ago I do not remember what became of it. I think @emre was planning something to account for this? Maybe he already did and I missed it?