I can’t read that to know what event your using.
a sorry the event is “Order added to ticket”
What action did you use? Did you test that action constraint? You can use show message action to test it.
Ask Question Action and Cancel Orders Action thats all…
Take the action constraint out does it work? Try putting cancel action before ask questions.
If using larger/smaller than expression you are generally best to use TN() to ensure the valcues are havdled as number not strings.
2 Likes
I put the cancel action before but its the same its not working…
Show the Action definition for Cancel Orders.
OK so that’s the wrong action. That action is not available order level. You need the cancel orders action for order level.
how i make this action i do not find the action…
Create a new action and scroll through the options until you see the cancel orders action, then select it
You should then see that actions options which from memory include the option to cancel all orders or just the last one added to the ticket
hi @RickH
i dont find the action in the list i have the german translation,
i find void but not cancel action
Show us a screen shot of the void action as to my knowledge that doesnt exist
thats the cancel action
then its a wrong translation 
what i need to write there @RickH
it need to be “Bestellung abbrechen”
1 Like
In the field for only last order select true or false from the dropdown box. True if you only want the last order added to be removed or false to removed all orders
Maybe @emre can update that translation to avoid confusion in the future?
thank you now it works…
2 Likes