Receipt printer margins problem with Document Printer


#21

Doesn’t it have a setting something like that?

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#22

It does but all same width of the roll.

image


#23

So SambaPOS adjusts width to 72.1 mm. hmm…


#24

Did you tried editing page size from Print Management?


#25

I was going to say whats with the 72.1? 8mm is 10% the photos look like they are less than 72mm printed width although rough thumb on screen on one that is printed to the left does give about 1 thumb on aprox 8 thumb for overall paperwidth width.
Have you tried just generic text or other drivers?


#26

Something weird just happened. I can’t point exactly to what, but I got an error message when trying to connect to printer. I reinstalled driver and restarted my system, now it prints perfectly… :slight_smile: :confused:

I am going to test on another system with a different printer, the one we sell. The one I test on is not a model we sell.


#27

Other printer works fine first time…

Very strange how it didn’t work before, but works now on a new system I was just setting up so that’s what matters.


#28

I have had a strange printer error on cancel order. I’ve only seen it pop up once today. I am not sure what it was I’ll check logs later.


#29

We’re all having printer issues lol


#30

Hi @markjw Could you tell me how to fix that margins?


#31

Upgrade to v5.2.14 then the margins are reduced by default.


#32

Thank you :grinning: