Doesnt work, still have to add another order before it refreshes.
Only solution I can see at the minute is to change refrest ticket action for an exacute automation command action which fires a rule to add an order and cancel that order straight away.
Interestingly adding an order only causes the refresh if that order (which was just updated group) is selected when adding the order, if I unselect the order then add an order it doesnt refresh.
Close and open ticket seems to work though.
In fact any order can be selected but an order does have to be selected.
Ok I think you should probably rethink the flow and redesign it. I have not done Courses so I was simply using logic presented and not something I have personally tried. It looks like the flow your trying wont work. Maybe study Update Order Group further to get how it works and then redesign a flow around it.
Update Group works I just cant workout a reliable way to refresh the ticket to refresh the Order Groups.
I have tried all manner of sequences and methods.
Given the way that adding an order refreshes the groups only if an order (any order not necerserally the one which has been updated) and doesn’t if no orders are selected and usual refresh ticket has no effect either in same rule or separate button so not in same flow I think there may be a minor bug and would like to see if @emre has any thoughts.
I am saying you may need to do a different flow for defining your groups and using the Update Order Group action.
What other flow is there?
Automation command → update group…
So your saying the ONLY event you have available is Automation Command?
If you want a button on order line of ‘Change Course’ where else do I start?
Also was using order state updated event but exactly the same issue.
Let me try and setup a basic courses setup and ill test a few things so I can offer you better advice.
Thanks, have spent ages trying to find refresh solution.
Its not a refresh issue… you have setup a flow wrong somehow. I will look at possibly ways to use this for courses and get back with you.
PS: Out of curiosity are you using Value Toggle with Automation Command?
No, have the values come up, not toggled.
My previous setup used an ask question but that was still automation command based with value for course from the buttons so had exact same issue.
So is this what your trying to do?
Looks like it… Whats your config for that?
OK, so background is changing.
Can you try adding a group format/title?
My backgrounds are all the same colour…
I see what you are talking about now. It has to do only with the first ticket screen before ticket is created. Its simply the position of the order on the ticket screen. It actually updates fine for everything including submitted ticket and printout but only the non submitted ticket screen is affected.
We may be able to trick it into updating ill look into a few things.;
Great, its not just me then.
I know it has actually updated and prints etc are correct but if it doesn’t visually update its quite hard to use this feature.
I would clasify this as a Bug personally.
The fact that it does update if you select and order then add another order it refreses/updates visually…
I dont think its a bug. Its just not implemented yet. he probably needs to implement a refresh for this. Similar to when it refreshes it when new order is added. Maybe @emre will look at it and can offer some advice.
