if user select payment type by credit card then rounding should be removed.
i have tried this:
rule:
payment type == credit card
remove round up , round down
refresh ticket
follow by payment mode action (master, diners etc)
but when i execute this it works fine but
but still shows balance is due
and ticket is not closed
what should i do that it
removes rounding
then payment to be paid on the total amount exclusive of rounding
It should be removed BEFORE payment is processed.
Which rule event are you doing this with?
i used payment type equals credit card
it does remove but it shows the balance afterwards
No i mean which event… what Rule did you use? There is no rule called Payment Type Equals Credit Card.
That means the payment has already been processed which means it took the payment including the amount for rounding and then you took rounding off creating a balance due.
You need to execute it BEFORE payment is taken.
ok so what rule should i use
If you want it automatic only when Credit Card is used then you may need to change your entire setup for the calculation and instead of using Rules use Payment Processors linked to payment types.
You can add the calculations to all payment types but Credit Cards.
If this is not an option that will work for you then you need to create a process that designates it to remove before credit card is processed. You can not do this through the Settle screen without a manual remove button…
So you could setup something that asks before you enter Settle Screen if its Credit Card or not and then remove calculation if Credit Card is chosen then it will enter the Payment Screen.
So basically add an ask question action to your Settle Rule. You would handle the response if its Credit Card then it will execute the Remove Calculation action before you allow it to enter the payment screen.
ya got your point but the thing is customer dont like to keep on pressing buttons. they want everything fast.
Then you might want to think about using Payment Processors for the calculations.
any reference or guide line for this
Go to your Payment Types and add a Payment Processor choose Add Calculation and insert your calculations. Do this for all payment types except Credit Card. Delete your rules that was adding your calculations.
Click settings and put your calculations for rounding there.
if i remove the confirm setting it dont do the round up
this is the setting for payment type
i restarted samba nopw nothing is happening
what is the purpose for use change amount. do we need to define the round up amount here or in calculation type.
this is what i have done
remove calculation selector mapping
add calculation in cash payment processor as shown above
It works fine for me I just inserted the following line to show the round amount in the ticket:
[<J10>|Round| {CALCULATION TOTAL:Round}]
Moore's Dairy Creme
Owner Jesse And Melissa Parker
( 870 ) 799 - 3980
Ticket# 7 OP# 0001 TE# 1 TR# 521
1 Burrito 4.00
Subtotal 4.00
State Sales Tax 6.50 % 0.26
County Sales Tax 1.75 % 0.07
Round 0.02
Total 4.35
Credit Card Tend 4.35
# ITEMS SOLD 1
http://www.mooresdairycreme.com
TC# 6103 9223 4408 2109 2173
6103 9223 4408 2109 2173
[LAYOUT]
-- Business Name
<C100>Moore's Dairy Creme
-- Business Owner's Name
<C10>Owner Jesse And Melissa Parker
-- Phone Number
<C10>( 870 ) 799 - 3980
<J00>Ticket# {TICKET NO} |OP# {ENTITY DATA:Employee:Operator Number} |TE# 1 |TR# {TICKET ID}
{ENTITIES}
[<C00>Type:{TICKET TAG:SG}]
<C00>
{ORDERS}
<EB>
[<J10>|Subtotal| {PLAIN TOTAL}]
<DB>
<C00>
{DISCOUNTS}
[<J10>|Subtotal| [=TN('{{PLAIN TOTAL}')-TN('{DISCOUNTS}')]]
{TAXES}
{SERVICES}
[<J10>|Round| {CALCULATION TOTAL:Round}]
[<J10>|Tip Amount| {CALCULATION TOTAL:Tips}]
<EB>
[<J10>|Total| {TICKET TOTAL}]
<DB>
[<L00>CC Info {TICKET TAG:CCtype} ({TICKET TAG:CCdigits})]
<EB>
{PAYMENTS}
<DB>
[<J10>|Change Due| {CHANGE TOTAL}]
<J00>
<C10># ITEMS SOLD {TICKET QUANTITY SUM}
<ec>
-- Your Business Website
<QR>http://www.mooresdairycreme.com
<J00>
<C00>TC# {TICKET STATE:TC}
<BAR>{TICKET STATE:TC}
<el>
[DISCOUNTS]
[<J00>|Discounts Given| {ORDER TAG TOTAL:Discount Custom}]
[PAYMENTS]
<J10>| {TICKET TAG:CCtype} {PAYMENT NAME} Tend| {TENDERED TOTAL}
[ORDERS]
<J00> {QUANTITY} {NAME}|{TOTAL AMOUNT}
{ORDER TAGS}
[ORDERS:Gift]
<J00>- {QUANTITY} {NAME}|**GIFT**
{ORDER TAGS}
[ORDERS:Void]
<J00> {QUANTITY} {NAME}|{TOTAL AMOUNT} |**VOID**
[ORDER TAGS:Condiments]
<J00> -{ORDER TAG NAME} [x{ORDER TAG QUANTITY}]
[TAXES]
<J10>|{TAX NAME} [=F(TN('{TAX RATE}'))] %| | {TAX AMOUNT}i found out where i was going wrong
at settle screen if i put exact amount to be paid like 24.99 then it wont round up because i am pying the exact amount even if i use the confirmation
and if i put 25 tendered amount then it rounds up