What we do when there’s a void or comp is add to the ticket log. In whichever rule you’re using for void, you’ll add a ticket log action. One can then create a report on the ticket log.
See this thread for a comprehensive overview:
What we do when there’s a void or comp is add to the ticket log. In whichever rule you’re using for void, you’ll add a ticket log action. One can then create a report on the ticket log.
See this thread for a comprehensive overview: