Reset Refunded Ticket

[osos96]

Hi Team,

In Reference to:

Refund Item Button

Wanted to add an option to reset the refund process if made by mistake.

Since the refund button isn’t toggleable, a reset is needed.

I maybe totally wrong with a better way to do this, but this works for my use case.

LOGIC:

Refund button (in my case) does the following.

• Tag Order Item as “Refund” to GState (Gift State)
• Removed Inventory update -Logic makes no sense for a resturant to return food to stock to my use case-
• Set Item price to 0.00

Reset button logic:

• Remove Tag “Refund” from GState.
• Set Item Price to default menu item price.
• Inventory increase can be easily implemented

Steps to setup Reset Button:-

Automation Command:-

1. Name:- Undo Refund
2. Buttom Header:- Reset Refund

Mapping:-

1. Enabled States:- GStatus=Refund
2. Visible States:- Submitted
3. Visibility:- Order Line

Actions:-

1. Action Name:- Reset Refund
2. Action Type:- Update Order
3. Parameters - Price Tag:- [:Price Tag]
4. Calculate Price: True

Rules:-

1. Rule Name:- Undo Refund
2. Event Name:- Automation Command Executed
3. Custom Constraint- Matches:-
   a. Automation Command Name | Equals | Undo Refund
   b. {ORDER STATE:GState} | Equals| Refund
4. Actions Selected:
   a. Update Order Gift State - No Input Leave Status Field Empty.
   b. Reset Refund - Price Tag = {PRICE}

Output Demo:-

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