how do i fix my work period end button from clicking or going ahead asking me if i want to close the workperiod when i have an open ticket…as you can see on my screenshots
i have an open ticket but when i mistakenly or press my work period end button it goes ahead showing me there is an open ticket and then i press ok it continues to ask me to end work period and then when i click yes it doesnt close(its good doing like that) but i want it to already by the time i press my work period end button it must already check if there is open tickets and if there is, it mustnt go ahead ask me to end work period
do i need to change the value of my automation command button or what rule can i make to work in that way
at that point i have another screen so when i press OK youre taken straight to a screen showing all open tickets so you can clear them and then try closing the work period again
Apologies for the late reply, please dont wait for me to do a tutorial on this it took me weeks to build and at the moment I just dont have time to build a tutorial
You may be able to get paid support from someone on the forum who can build it for you