Hi Guys,
I am new to smba pos.i configured for restaurant.in ticket not showing customer tender amount.how to enable this?
By in ticket do you mean on the printed receipt or do you mean on screen ticket?
Use the search function ā¦
Your āissueā has been rightfully been changed to a āQuestionā ā¦
on the printed ticket
@QMcKay
still i cant get tendered amount in printed bill in sambapos4.
please give me some more solution.
@asbeer can you show us your printer template. You have a typo or something wrong in it. There is no other solutionā¦ this is how you do it so help us help you 
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i mentioned below printed template.please check any mistake
You have 3 [PAYMENTS] sections. Reduce it to 1.
Printer Tags are case-sensitive. {Tendered Amount} will not work. It must be {TENDERED AMOUNT} or {TENDERED}, depending on which section the Tag is used in.
As I already illustrated in a previous post, your [PAYMENTS] section should look like this:
[PAYMENTS]
<J00>{PAYMENT NAME}: | {TENDERED}
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Please highlight the template copy it and then paste it in the forum we can not see the entire template. When you paste it here highlight it again and press the </> button.
At first glance with the small part of your template that you have shown @QMcKay is right you should only have one [PAYMENTS] section. Also it seems you may not understand how to build a template so please refer to here:
Please tell me how to configure ?
Bill amount
Paid amount
Balance amount
Can you please do what I asked above.
Bill amount = {TICKET TOTAL}
Paid amount = {PAYMENT TOTAL}
Balance amount = {BALANCE}
All of those tags are from the reference on the right when configuring your template. If you study the tutorial and look at what @QMcKay has said you can figure out how to design your template.
Anything you put under [PAYMENTS] will be inserted where you have {PAYMENTS} tag specifically in the format you designed it. [XXXX] are for formats.
[LAYOUT]
-- General layout
<T>Ticket
<L00>Date:{TICKET DATE}
<L00>Time:{TIME}
{ENTITIES}
<L00>Ticket No:{TICKET NO}
<F>-
{ORDERS}
<F>=
<EB>
{DISCOUNTS}
[<J10>Total Gift:|{ORDER STATE TOTAL:Gift}]
{SERVICES}
<J10>Total:|{TICKET TOTAL}
{PAYMENTS}
<DB>
<F>=
<C10>T H A N K Y O U
[DISCOUNTS]
<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}
[SERVICES]
<J00>{CALCULATION NAME}|{CALCULATION TOTAL}
[PAYMENTS]
<100>{PAYMENT NAME}|{TICKET TOTAL}
<J00>{PAYMENT NAME}|{TENDERED}
<J00>{PAYMENT NAME}|{BALANCE}
[ORDERS]
-- Default format for orders
<J00>- {QUANTITY} {NAME}|{TOTAL PRICE}
{ORDER TAGS}
[ORDERS:Gift]
-- Format for gifted orders
<J00>- {QUANTITY} {NAME}|**GIFT**
{ORDER TAGS}
[ORDERS:Void]
-- Nothing will print for void lines
[ORDER TAGS]
-- Format for order tags
<J00> * {ORDER TAG NAME} | {ORDER TAG PRICE}
[ENTITIES:Table]
-- Table entity format
<L00>Table: {ENTITY NAME}
[ENTITIES:Customer]
-- Customer entity format
<J00>Customer: {ENTITY NAME} | {ENTITY DATA:Phone}This is template above.Please do something.now tendered amount showing but no balance amount.
there is a typo one of them you have <100> it should be <J00> Instead of showing Payment name why not try this
[PAYMENTS]
<J00>Bill Amount|{TICKET TOTAL}
<J00>Paid Amount ({PAYMENT NAME})|{TENDERED}
<J00>Balance Amount|{BALANCE}
Looks like this:
I would even get rid of Total and just let Bill Amount be your total.
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Hi,
but thats not showing balance amount.
only shows 0.00
If bill was 3.25 and they paid 5.00 the balance would be 0.00, the change would be 1.75.
Balance would be the remaining amount needing paying.
If 5.00 is paid the balance is ācoveredā and change is due.
If they had only paid Ā£2.00 cash the balance would be Ā£1.25
Balance is more of an account term and has less relevance to ticket as you already have ticket total and most are paid in single payment.
Only time it might be used was if a bill was split between people in a group who ordered together.
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Balance was 0.00 in that example. Look at it, it was paid in full so no balance. So yes balance works.