Sambapos stopped working. No log. Help me please


#41

The payment and everything is done. Its been 2 year they are using system.


#42

So did they change something that broke it?


#43

Am confident enough with basic rules and automaton. I did the the for many customers with customisation and same number terminals. Something I messed up here that I dont even remember what I did. That is problem with this customer


#44

Was it your mistake or theirs?


#45

No,They didn’t do anything. This .net framework happened recently and I had to reinstall 8.1, And the sambapos version got changed.


#46

Ok so let’s start from beginning what did you change that messed up the .net framework on the computer?


#47

I think its mine, because I didn’t check the version before installing


#48

.net framework issue happened automatically. I didn’t do anything.


#49

Something changed. It won’t just do stuff like that for no reason.


#50

And the system is not connected to internet so no update or nothing happened.


#51

It was windows 7 then I installed 8.1 to fix .net


#52

Well you could have just reinstalled .net making a system change is last resort and typically will cause other bigger issues for you. That’s in the past now though.

So it’s working now other than those errors?

Win 7 is better than 8 by far. 10 is preferred.


#53

Yea everything is working now, But sometimes these issues happens like twice in a day during the peak time.it freezes when they take order.


#54

Ok first install latest version of Sambapos on each terminal. Do not run mixed versions. Check all of the printers and even delete and redo them if you have too


#55

Is windows 10 okay with J1900 series processor POS devices?


#56

I sell systems running the j1900 on windows 10. It runs very well.


#57

What about windows 10 updates and all?


#58

I will do that tomorrow.


#59

I set those to run manually only not automatic. But typically I install all updates.


#60

That probably won’t fix your issues atm though.