Hi guys!
I am trying to print kitchen orders separated by quantity.
If order:
It will print total of 5 tickets in the Kitchen. What I am trying to achieve is to make it print 2x tickets. One ticket should have 2x Pork Dumplings and another should have 3x Chicken Dumplings.
What am I missing here?
Kitchen Template
Here is Print Job settings
I am sure I am missing something basic…
Is that not what that option is meant to do? Not at PC - what are other options in the drop-down?
Yeah, I think that’s what its supposed to do.
These are the options
Individual Orders by quantity gives you a big long ticket with a breakdown, something like this.
Not sure it’s the correct answer, but what about creating a separate print job for each product group then just change it to All Lines
Edit, actually I think that is right, as technically you’re wanting 2 receipts so it’s a different print job.
Then in the rule to print you’ll want to add the 2 actions to print them both
Ill keep that in mind but I want to separate them by Product. If that was the only way to solve the problem I would have to have hundred different template or print jobs 
Hmm, ok, the options aren’t what I thought then, I would have presumed the results like you were expecting…
Sure that was the case from old dicussions about printing labels. Unless something has inadvertently changed. Maybe cross reference topic about label printing from few years back.
Worst case can think of a workaround using order state updates to ‘loop’ through order lines but would have expected your setup to do what your asking.
Were you referring to this post?
Oh man… Problem is that I dont have few items that have to be printed that way, its all 200+ of them.
Emre said this;
First one expands 5 X Coke to five 1 X Coke lines in ticket print.
Second one does the same and prints each line on separate papers
Which goes along with what we both thought it should be.
Have a look when you are at the PC. Because all I get is 5x separate dockets with only 1x Product each.
Only way to do it is to hunker down and create a mapping and print job for each product. It will take you a while. That is what mappings are for.
So am I misunderstanding what emre said?
So thats basically almost 300 print jobs and have them all in Ticket Closing rule?
Or 1 print job with 300 mappings?
If it comes to it I would maybe look at using a custom order state flow and print in order state updated event.
Update orders to say printing then update event triggers print of printing state then extra update in closing sets printing to submitted. Just an idea, not tried.
Maybe Ill have to something like this becauase I really dont want to clone 300 print jobs. Thats good if you have few items but for this many its not a good solution.
Is it really a problem to create a hardcoded option “Separate prints by quantity sum”?
I am not exatly sure how is it being processed by the printer thats why I am asking.
If emre was still with us im sure it would be done tomorrow/next update but less likely now.
So are there already solutions for this topic? I cannot find anywhere else,
would like separate prints by quantity sum
It will print total of 5 tickets in the Kitchen. What I am trying to achieve is to make it print 2x tickets. One ticket should have 2x Pork Dumplings and another should have 3x Chicken Dumplings.
As we all have hundreds of items, it would not possible to do hundreds of print jobs
Thank you in advance
The options for separations are in the print job, sure there is a seperate line option.
Yes I tried the 2 options
the task is sending 2xpork and 2xchicken to printer to print 2 tickets
1st ticket print 2xpork
2nd ticket print 2xchicken
When I choose "Individual orders by quantity"
it prints only 1 ticket
2xpork 2xchicken
and for "Seperated prints by quantity"
prints 4 ticket
1xpork
1xpork
1xchicken
1xchicken
my kitchen template is
[LAYOUT]
<div style="font-size:15px;text-align:left;font-family:'Tahoma'"><L00>โต๊ะ: {ENTITY NAME:Table}
<div style="font-size:10px;text-align:left;font-family:'Tahoma'"><L00>Date:{TICKET DATE} | Time:{TIME} | Ticket No:{TICKET NO}
</div>
<F>-
{ORDERS}
</div>
[ORDERS]
<L00>{QUANTITY} x {NAME} {ORDER TAGS}
<L00>[='{ORDER STATE:RStatus}' == 'Reprint' ? '(ย้ำรายการ ปริ้นซ้ำ ! ! !)':' ']
[ORDERS:Void]
<L00>{QUANTITY} x {NAME} {ORDER TAGS}
<L00>ยกเลิก !!! (X) (X) (X)
[ORDER TAGS]
-- Format for order tags
*({ORDER TAG NAME})
<BEEP>
so is there somewhere else I could change settings for my preference please
@JTRTech