[SOLVED] Delivery Address when Tag is set to Delivery

I have already did, i told you

What rule is trigering the to stay or go question?

YES BUT YOU ASKED WHERE TO PUT THE ASK QUESTION BUT TO TELL YOU THAT WE NEED TO UNDERSTAND YOUR RULES!!!

What rule is triggering the to stay or go question?

Cause here its to stay or go automation command;

But if it has no mapping you couldnt trigger the question???

From the New Ticket Creating Rule

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Nice one, we are getting somewhere :smile:

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Ok, take the address question out of this rule;

it’s already gone :slight_smile:

Create a new rule for entity selected.
Add a constraint of entity type name equals customers or whichever entity your using.

Put the delivery address question in there with a action constraint of '{TICKET TAG:tagNameGoesHere}' == 'Delivery' Havent seen your update tag action so dont know your tag name but replace tagNameGoesHere with your tag name

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It’s asking for address first and then for ticket type but again with out showing the addresses

Ok so entity selected happens before ticket created… one sec, let me think…
@emre this order seems odd to me since dont you need a ticket to have an entity selected?

I thing i have made your head to explode :slight_smile:

I think you’re looking for “entity selected for ticket” rule.

lol was it “ticket entity updated”? let me check.

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Hold on… if there is a ticket tag constraint on the action how can it fire as you have not tagged the ticket yet…
Do you have the address question in another rule somewhere?
Also can you show the entity selected rule with constraint for ticket tag?

It is “Ticket entity changed”.

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Ticket entity changed :smile:
@marios change entity selected event to this

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Ok we are doing real stuff here :slight_smile:

but it gave me addresses in both answers I mean and on Dine In and to Delivery

No ideas on that?.. :stuck_out_tongue:
Add the ticket tag constraint to the address question

Yes of course look