Stop receipts from printing

[samba_samoa]

Hello,
How can I stop receipt from printing when order is submitted and not yet settled?

[sukasem]

So, you don’t want to print when click close button and create manual print button?
I think @QMcKay create tutorial for this but I can’t find it now.

[JTRTech]

I would guess he is referring to kitchen prints rather than receipt as receipt is not printed on submit by default.

[samba_samoa]

When a order is submitted and not settled, a receipt is automatically printed. It is ok when the customer is a walk-in and pays on the spot as it only prints a receipts as soon as settlement is done. The problem is, when order is settled later, it prints a receipt once order is submitted, system won’t print a receipt when this same order is settled. System will not allow cashier to print a bill upon customer request as well. Please help…

[sukasem]

To stop printing kitchen receipt
Remove Execute Kitchen Order Print Job Action from Ticket Closing Rule.

To re print read this tutorial

[New 4.1.13] Reprinting Tickets

###When Reprinting needed? There might be a lot of reasons. Waiter may drop ticket somewhere or printer may run out paper. For different reasons we might need reprinting orders to kitchen. On this tutorial I’ll show how to reprint for kitchen but same idea will also work for other print types such as bill printing. ###Setup I’ll create a new action for executing Print Orders to Kitchen Printer print job. If you are familiar with default actions you’ll remember we already have same action but …

[samba_samoa]

Thank you for your help…really appreciate this tutorial