Has anyone else experienced missing tickets after they were printed. I have a ticket number 14949 that went missing. The server had a printed copy. Ticket total was about $40. My cash drawer was short by the exact amount.
I searched the forum and found one instance which is identical to mine. @WingoLED have you exprienced this again?
I ran the query that was suggested and ticket 14949 is missing from database.
Any idea how to fix it or prevent it from happening again or should I just ignore it as a anomaly since I have never seen this before.
Thanks Kendash. It is pretty weird, ticket went in the kitchen, it was printed and it disappeared. Total for the day was short by the exact amount of this ticket. My SQL database is eating up my tickets.
I did not run into the same issue after that particular case and so far I have not been able to locate that ticket due to my work load in my shop. Sorry that I cannot give any more information about this as my cashier is also a person who is unable to relate the sequence of what she has done and/or what strange(or not strange) things leading to it.
Thanks WingoLED for your feedback. I have been using SambaPOS for awhile now and this is the first instance of this problem. I think, we can just ignore it as a SQL anomaly.