I have tried and tried but cannot find an answer
when I print a ticket I get a
then é at the top with the centered T I c k e t
plus a ! sign at the start of every line
!éééééééééééééééééé T I c k e t éééééééééééééééé
Brand new installation on a remote system no internet connection at all system was loaded from an install directory on local hard drive which was copied from USB stick, so nothing connected lan/net wise.
Hi Bad news, I had the drawer opening perfectly and put the open drawer button on the payment screen, now today I cannot open the drawer.
I have deleted and re-input the settings from the tutorial and nothing, in window mode I get the printer icon come up in the lower right side of the task bar but nothing else,
I am using 7 which was working fine until today.
I have uninstalled the printer restarted the computer and re-installed and set all as should be, I checked the web on star and they directed me to the printer properties in windows and set the default properties.
where do I go next???
Have you setup a printer template and print job to open the cash drawer?
I use an epson esc/pos printer that is set to fire the cash drawer when the receipt prints. If i need to manually open the cash drawer i need the printer to be told to print something so it will open the drawer, so you just need a printer template that has nothing in it other than the command code that your printer uses to fire the drawer
Create a print job for that template
Create an action (execute print job i think its called)
Create an automation command button named open drawer (or whatever you want)
The create a rule linking the automation command button and the print job action
When the open drawer button is pressed it sends the print job to the printer (which only has the command code for the cash drawer to open on it) nothing actually prints but the printer receives the open drawer command codes and the drawer opens
If the drawer doesnt open when the ticket prints either see if you have a setting in you printer to fire drawer when the receipt prints and activate it, or create the printer template and job as above and set it in a payment processed rule with a constraint of remaining total equal zero. When a ticker has been fully paid the rule with exexute with the open drawer print job and the drawer will open
You just need to find what the command code is for your printer
Ok as above , I have started the drawer opening part OK and the code is right. its now just the font size is too big when I set to the windows printer, it opens the drawer perfectly but FONT size
I have tried but nothing seems to change the size???
Ok Sorry for any confusion.
I have tried both ways.
Both print ticket printer correct font but will not open drawer.
windows printer which is the only printer connected open the drawer but the font is too big each line is printed over 3 lines.
I have tried all I can in changing the font size in the template using but nothing changes it.
could I make the ticket printer do the tickets but have the windows printer open the drawer?
how would this be for receipt on cash?
Why not just have the ticket printer print the receipt AND open the drawer? either set the printer to automatically kick the drawer when a receipt prints (set up using the printers software) OR create the open drawer print job and add it to the payment processed rule, that way when payment is processed your receipt will print and the drawer will open.
What do you mean “how would this be for receipt on cash?”