Urgent! Refund Item Issue

[MRenat]

Hi dears,

I am doing everything as follows

Refund Item button

This setup is originally based on the Tutorial by @emre, here: However, as discussed in that thread, I wished for an alternate method so that Accounts would reflect the correct Balances. Operational Flow: [image] First, you will need to implement this setup, to be able to Re-open a previously-Settled Ticket: Once you have the above implemented, the setup of the Refund button is simple. Ensure your Ticket Types have the option selected for Allow Zero Priced Orders: [image] Au…

But, refund button is not reflecting. Could someone help me please?

[JTRTech]

@MRenat

But, refund button is not reflecting

Can you explain what you mean by this?

You havn’t provided much to go on.
The setup works so you missed something somewhere, show what yourve done, explain what happens and we can help but on your post we have nothing to go on other than speculation.

[MRenat]

I followed the tutorial to do all.

Samba’s language changed so, state names are different. In tutorial there is only 1 state name to be changed to Samba’s language. (Submitted)

So, I see automation command on Submitted states, I press it but nothing is happen. Checked 3-4 times tutorial, but no effect

[Jesse]

Show us screenshots of your settings.