Hi Team, I’m sure I’ve asked this before but I can’t find it. I want to have a Menu Category called ‘Usuals’ where the menu items are regular customer names. Essentially I want to press their name and their usual order comes up. I think I just need to duplicate a previous order? Is it as simple as that?
This will only be used for regular customers who come in every day and order the same coffee each time. They come to the counter and say ‘just the usual thanks’. This is fine if the person on till ‘knows’ what their usual is lol.
You could add automation command buttons to the category and use the customer’s primary key (name, phone, who knows) as the command value. Then in the rules for each customer add the menu items necessary.
I not sure if this would work, but adding 2 new custom fields to the customers entity. One for Menu Item another for Order Tags. When a customer is selected and the new custom fields are not null, a popup could ask the user to use the Usual Menu Item. Not sure how to handle if they have more than 1 menu item. Loop values would work for the menu item but the order tags probably would not work…unless some script could be created to separate each order tag(s) group for each menu item. You could also create automation that would add/update usual order items by selecting the item(s) and clicking a automation command button set to Order Line. Again, not sure if this would work. It works in my head, but then again allot of things work and do not work up there.
I know, exactly my point. Making the POS figure out what needs to be cloned is the problematic part.
Ive done a setup before where in the end it came down to actually assigning specific menu items to the customer but as all things, employees change, customer changes tastes and its never maintained.
Creating dynamic version of that is somewhat complicated. I think if they have the same coffee every time, maybe all you need is a clone ticket tutorial with slight modifications to accommodate last tickets of specific customer.