Bump Bar for Kitchen display

I just imported the 2 DB Tools files into a fresh database on 5.1.61 and the entity screen showing KD and BB doesn’t appear to work. It just looks like this:

Sending orders to kitchen makes no difference.

Am I missing something? Was there something I had to setup manually in addition to the DB Tools import?

That seems to be a bug or feature missing from DB export/import that it does not restore Widgets to the proper position when using Layout Mode. All required widgets are there, and their settings should be correct as well… you just need to position them.

So you need to go into Design mode, grab and drag those widgets to where they should be.

grab 1 and move it to right of x
grab 2 and move it to right of 1
grab 3 and move it to right of 2

highlight the Task Editor Widget and expand it to full height.

Ok I have rearranged the widgets, it looks similar as your screenshots except the header captions are missing as are the group captions above the bump bar buttons (“Bump Bar” and “Recall Controls”) - there seems to be no widget there to hold those.

However it is not working. See below, I think a lot of settings are missing for the widgets, either missing in the DB Tools file or possibly a bug with 5.1.61 beta ?

Did you tagged your menu items as food and drink?

Yes. The tag was not created also by DB Tools import. I saw in some rules {ITEM TAG:ItemType} so I added the Product Tag ItemType and applied “Food” to food items:

Automation is looking for itemType with lowercase i … so you need to either rename your caption and re-tag everything, or change any Constraints to look for ItemType with uppercase I.

Does not appear so, I haven’t modified any of these from what was added by the DB Tools import…everything is set with uppercase IItemType

Maybe you can test your DB Tools files by importing into a fresh DB just as I did…

I stand corrected then. In recent implementations on my own system, it uses productType for the Caption.

No thanks :wink:

Check your Print Jobs for proper filtering by Product Tag. And troubleshoot the Rules with Show Message action. Will be good to know what you find to be the cause.

Here is the KD config that I use… the BB automation is separate… and you can ignore the “HUB” Actions in the Rules… they are for GQL-Modules.


##Actions

##KD Update Order KDStatus [Update Order State] (Action)##

Action Name: KD Update Order KDStatus
Action Type: Update Order State
###Parameters:###
State Name: KDStatus
Group Order:
Current State: [:CurrentState]
State: [:NewState]
State Order:
State Value:

##KD Execute Print Job - ANY [Execute Print Job] (Action)##

Action Name: KD Execute Print Job - ANY
Action Type: Execute Print Job
###Parameters:###
Print Job Name: KD Print Tasks - ANY
Print Ticket: True
Ticket Ids:
High Priority: [:hiPriority]
Order State Name: [:orderStateName]
Order State: [:orderState]
Order State Value:
Order Tag Name:
Order Tag Value:
Ignore Selected Orders: [:ignoreSelectedOrders]
Copies: 1

##Rules

##KD Order Added to Ticket - ANY [Order Added] (Rule)##

Rule Name: KD Order Added to Ticket - ANY
Event Name: Order Added
Rule Tags:
Custom Constraint List (0):
Execute Rule if: Matches

##Actions (2):##

KD Update Order KDStatus

Constraint: ‘{ITEM TAG:productType}’ == ‘Food’

CurrentState:
NewState: FNotPrinted
KD Update Order KDStatus

Constraint: ‘{ITEM TAG:productType}’ == ‘Drink’

CurrentState:
NewState: DNotPrinted

##Mappings##

Mappings
Terminal User Role Department Ticket Type
****

##KD Update Printed Status - Food - Void or Cancel Void [Automation Command Executed] (Rule)##

Rule Name: KD Update Printed Status - Food - Void or Cancel Void
Event Name: Automation Command Executed
Rule Tags:
Custom Constraint List (3):
Execute Rule if: Matches
Automation Command NameEqualsVoid
Automation Command NameEqualsCancel Void
{ITEM TAG:productType}ContainsFood

##Actions (1):##

KD Update Order KDStatus

Constraint: (none)

CurrentState:
NewState: FNotPrinted

##Mappings##

Mappings
Terminal User Role Department Ticket Type
****

##KD Ticket Closing - Update KDStatus - Food [Ticket Closing] (Rule)##

Rule Name: KD Ticket Closing - Update KDStatus - Food
Event Name: Ticket Closing
Rule Tags:
Custom Constraint List (0):
Execute Rule if: Matches

##Actions (1):##

KD Update Order KDStatus

Constraint: (none)

CurrentState: FNotPrinted
NewState: FPrinting

##Mappings##

Mappings
Terminal User Role Department Ticket Type
****

##KD Ticket Closing - Update KDStatus - Drinks (Print) [Ticket Closing] (Rule)##

Rule Name: KD Ticket Closing - Update KDStatus - Drinks (Print)
Event Name: Ticket Closing
Rule Tags:
Custom Constraint List (0):
Execute Rule if: Matches

##Actions (3):##

KD Update Order KDStatus

Constraint: (none)

CurrentState: DNotPrinted
NewState: DPrinting
KD Execute Print Job - ANY

Constraint: (none)

hiPriority:
orderStateName: KDStatus
orderState: DPrinting
ignoreSelectedOrders:
KD Update Order KDStatus

Constraint: (none)

CurrentState: DPrinting
NewState: DPrinted

##Mappings##

Mappings
Terminal User Role Department Ticket Type
****

##KD Print Order - Food [Order State Updated] (Rule)##

Rule Name: KD Print Order - Food
Event Name: Order State Updated
Rule Tags:
Custom Constraint List (4):
Execute Rule if: Matches
State NameEqualsKDStatus
StateEqualsFPrinting
Previous StateEqualsFNotPrinted
{ITEM TAG:productType}ContainsFood

##Actions (3):##

KD Execute Print Job - ANY

Constraint: (none)

hiPriority:
orderStateName: KDStatus
orderState: FPrinting
ignoreSelectedOrders:
KD Update Order KDStatus

Constraint: (none)

CurrentState: FPrinting
NewState: FPrinted
HUB ExecAMC

Constraint: (none)

AMCname: HUB Broadcast - Task Printed
AMCvalue: {ITEM TAG:productType}
runInBG:
delay:

##Mappings##

Mappings
Terminal User Role Department Ticket Type
****

##Templates

##KD Template - Food (Printer Template)##

Template Name: KD Template - Food
Sort Orders:
Merge Lines: Don't Merge

Template:

[LAYOUT]
{ORDERS}

[ORDERS]
++{ORDER TIME} - {ENTITY NAME:Table} {ENTITY NAME:Customer}
(Id={ORDER ID}-{NAME}-{TICKET ID}-{ORDER UID})
(Color=#FF333333)
<div class="KD_Task_Product"><span class="KD_Task_Product_Quantity">[=('{QUANTITY}'>1 ? '{QUANTITY}' : '')]</span> {PRODUCT NAME}</div>
[='{PORTION}'=='' ? '' : '<div class="KD_Task_Portion">{PORTION}</div>']
{SORTED ORDER TAGS}

[ORDERS:Gift]
<color White><bold><size 16><font Consolas>[=('{QUANTITY}'+'  ').substr(0,2)] {PRODUCT NAME}</font></size></bold></color>[='{PORTION}'=='' ? '' : '<font Consolas> <color #FF55FF33><size 14><italic>{PORTION}</italic></size></color></font>'] <bold> FREE</bold>
{SORTED ORDER TAGS}

[ORDERS:Void]
++{ORDER TIME} - {ENTITY NAME:Table} {ENTITY NAME:Customer}
(Id={ORDER ID}-{NAME}-{TICKET ID}-{ORDER UID})
(Color=#FF550000)
XXXXX VOID XXXXXXXXXXXXXXX
<div class="KD_Task_Product">[=('{QUANTITY}'>1 ? ('{QUANTITY}'+'  ').substr(0,2) : '  ')] {PRODUCT NAME}</div>
[='{PORTION}'=='' ? '' : '<div class="KD_Task_Portion">{PORTION}</div>']
{SORTED ORDER TAGS}

[SORTED ORDER TAGS:VIP Discount]
-- do not print

[SORTED ORDER TAGS:Happy Hour Discount]
-- do not print

[SORTED ORDER TAGS:Bread]
-- do not print

[SORTED ORDER TAGS:Meat]
<div class="KD_Task_OrderTags KD_Task_OrderTags_Meat"><span class="KD_Task_OrderTags_Quantity">[=('{ORDER TAG QUANTITY}'>1 ? '{ORDER TAG QUANTITY}'+'x' : '')]</span> {ORDER TAG NAME}</div>

[SORTED ORDER TAGS:Cheese]
<div class="KD_Task_OrderTags KD_Task_OrderTags_Cheese"><span class="KD_Task_OrderTags_Quantity">[=('{ORDER TAG QUANTITY}'>1 ? '{ORDER TAG QUANTITY}'+'x' : '')]</span> {ORDER TAG NAME}</div>

[SORTED ORDER TAGS:ExtraAddons]
<div class="KD_Task_OrderTags KD_Task_OrderTags_ExtraAddons"><span class="KD_Task_OrderTags_Quantity">[=('{ORDER TAG QUANTITY}'>1 ? '{ORDER TAG QUANTITY}'+'x' : '')]</span> {ORDER TAG NAME}</div>

[SORTED ORDER TAGS:Veggies]
<div class="KD_Task_OrderTags KD_Task_OrderTags_Veggies"><span class="KD_Task_OrderTags_Quantity">[=('{ORDER TAG QUANTITY}'>1 ? '{ORDER TAG QUANTITY}'+'x' : '')]</span> {ORDER TAG NAME}</div>

[SORTED ORDER TAGS:Condiments]
<div class="KD_Task_OrderTags KD_Task_OrderTags_Condiments"><span class="KD_Task_OrderTags_Quantity">[=('{ORDER TAG QUANTITY}'>1 ? '{ORDER TAG QUANTITY}'+'x' : '')]</span> {ORDER TAG NAME}</div>

[SORTED ORDER TAGS:SideServings]
<div class="KD_Task_OrderTags KD_Task_OrderTags_SideServings"><span class="KD_Task_OrderTags_Quantity">[=('{ORDER TAG QUANTITY}'>1 ? '{ORDER TAG QUANTITY}'+'x' : '')]</span> [='{ORDER TAG NAME}'.replace('SIDE ','')]</div>

[SORTED ORDER TAGS GROUP|Sauteed,OTS,ADD,SIDE]

[SORTED ORDER TAGS GROUP:ADD]
<div class="KD_Task_OrderTagGroupHeader">     ~~~ ADDONS ~~~</div>

[SORTED ORDER TAGS GROUP:Sauteed]
<div class="KD_Task_OrderTagGroupHeader">     ~~~ SAUTEED ~~~</div>

[SORTED ORDER TAGS GROUP:OTS]
<div class="KD_Task_OrderTagGroupHeader">     ~~~ ON THE SIDE ~~~</div>

[SORTED ORDER TAGS GROUP:SIDE]
<div class="KD_Task_OrderTagGroupHeader">     ~~~ SIDES ~~~</div>


##KD Template - Drink (Printer Template)##

Template Name: KD Template - Drink
Sort Orders:
Merge Lines: Don't Merge

Template:

[LAYOUT]
++{TIME} {ENTITY NAME:Table} {ENTITY NAME:Customer}
{ORDERS}

[ORDERS GROUP|PRODUCT GROUP]
<color Orange><size 12><font Consolas>[='~~~ {GROUP KEY} ~~~~~~~~~~~~~~~~~~~~~~~~~'.substr(0,40)]</font></size></color>

[ORDERS]
<color White><bold><size 16><font Consolas>[=('{QUANTITY}'+'  ').substr(0,2)] {PRODUCT NAME}</font></size></bold></color>[='{PORTION}'=='' ? '' : '<font Consolas> <color #FF55FF33><size 14><italic>{PORTION}</italic></size></color></font>']
{SORTED ORDER TAGS}

[ORDERS:Gift]
<color White><bold><size 16><font Consolas>[=('{QUANTITY}'+'  ').substr(0,2)] {PRODUCT NAME}</font></size></bold></color>[='{PORTION}'=='' ? '' : '<font Consolas> <color #FF55FF33><size 14><italic>{PORTION}</italic></size></color></font>'] <bold> FREE</bold>
{SORTED ORDER TAGS}

[ORDERS:Void]
<color White><bold><size 16><font Consolas>[=('{QUANTITY}'+'  ').substr(0,2)] {PRODUCT NAME}</font></size></bold></color>[='{PORTION}'=='' ? '' : '<font Consolas> <color #FF55FF33><size 14><italic>{PORTION}</italic></size></color></font>'] <bold> VOID</bold>
{SORTED ORDER TAGS}

[SORTED ORDER TAGS]
<size 14><color Yellow><font Consolas>    [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>

[SORTED ORDER TAGS:VIP Discount]
-- do not print

[SORTED ORDER TAGS:Happy Hour Discount]
-- do not print

##Print Job

##KD Print Tasks - ANY [All Lines] (Print Job)##

Print Job Name: KD Print Tasks - ANY
Printing Content: All Lines
Always Exclude Tax: unchecked
Mappings (2)
DepartmentTicket TypeTerminalProduct GroupProduct TagProductPrinterPrinter Template
****productType=Food*KD Printer - FoodKD Template - Food
****productType=Drink*KD Printer - DrinkKD Template - Drink

After messing around with this for a couple hours, even testing it on 5.1.59 in case it was related to 5.1.61 beta, I found out the reason… the Task Printer “Printer Share Name / Port Name” was blank! :stuck_out_tongue: Adding a . for the printer name and it works now. Totally missed that. I checked the DB Tools file, the printer share name isn’t included, so I’m guessing it doesn’t get exported via DB Tools.

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What is the difference between the Toggle and Complete buttons? I noticed marking orders as either has the same result.

Ahh that’s right! I have had that problem time and again with the import - I have noticed this too… Yes, it needs a value, like DOT (.). Maybe @emre can have a look at Layout Widget Positions and Print Share Name in the Exports. :wink:


Toggle will take a Completed Task and mark it Incomplete (and vice-versa). Complete will only mark a Task Completed.

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I solved it but a re-export will needed to position widgets properly.

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Thanks @emre. I will try to find the time to re-make the export.

Do you mean you also fixed issue where the widgets are not positioned properly when imported?

:slight_smile: It looks like an import issue but that was an export issue. That’s why we need to refresh the export.

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@QMcKay on your screenshots you have titles above the task editors, like indicated here:

These are not in the import. Are these Label Widgets? I ask because I also saw the Task Editor widgets have a Caption set that matches these names. I thought at first this is supposed to display above like a title in your screenshots but I can’t find any way to enable that.

These are not label widgets. It is grouping feature of the layout control itself. You can access them through hamburger menu in design mode.

They are Group Boxes. The Task Editor Widget Caption has no effect.

Add a New Group Box, edit its label, and drag the applicable Widget(s) into the Group Box.

Out of curiosity @emre, will the Group Boxes now be part of the Export as well?

I am guessing that because the group boxes were not in your export, that is also why the positioning was messed up.

I got it all looking right now, thanks guys! :slight_smile:

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