You have no productType Tag defined. You should do that in Program Settings, then use the Tag Editor to set your Products to use Food or Drink for the productType …
You cannot use the same Printer Template that you would use for printing Orders on a Printer to Paper (ie. a Ticket Printer).
Printing on Paper (Ticket Printer) and Printing to a Task Editor Widget (Task Printer) are different. They are not compatible. The Task Printer does not understand the Tags (ie. <L00>) like a Ticket printer does.
You need to use a Template like is included in the DB Tools file, specifically something like this:
KD Template GUI - Food
[LAYOUT]
{ORDERS}
[ORDERS]
++{ORDER DATE} {ORDER TIME} {ENTITY NAME:Table} {ENTITY NAME:Customer}
(Id={NAME}-{ORDER UID})
(TID={TICKET ID})
(Color=#FF333333)
<bold>[=('{QUANTITY}'>1 ? ('{QUANTITY}'+' ').substr(0,2) : ' ')] {PRODUCT NAME}</bold>
[='{PORTION}'=='' ? '' : '<font Consolas> <color #FF55FF33><size 17><bold>{PORTION}</bold></size></color></font>']
{SORTED ORDER TAGS}
[ORDERS:Gift]
++{ORDER DATE} {ORDER TIME} {ENTITY NAME:Table} {ENTITY NAME:Customer}
(Id={NAME}-{ORDER UID})
(TID={TICKET ID})
(Color=#FF333333)
<bold>[=('{QUANTITY}'>1 ? ('{QUANTITY}'+' ').substr(0,2) : ' ')] {PRODUCT NAME}</bold>
[='{PORTION}'=='' ? '' : '<font Consolas> <color #FF55FF33><size 17><bold>{PORTION}</bold></size></color></font>']
{SORTED ORDER TAGS}
[ORDERS:Void]
++{ORDER TIME} {ENTITY NAME:Table} {ENTITY NAME:Customer}
(Id={NAME}-{ORDER UID})
(Color=#FF550000)
XXXXX VOID XXXXXXXXXXXXXXX
<bold>[=('{QUANTITY}'>1 ? ('{QUANTITY}'+' ').substr(0,2) : ' ')] {PRODUCT NAME}</bold>
[='{PORTION}'=='' ? '' : '<font Consolas> <color #FF55FF33><size 17><bold>{PORTION}</bold></size></color></font>']
{SORTED ORDER TAGS}
[SORTED ORDER TAGS:VIP Discount]
-- do not print
[SORTED ORDER TAGS:Happy Hour Discount]
-- do not print
[SORTED ORDER TAGS:Pizza Crust]
-- do not print
[SORTED ORDER TAGS:Pizza Sauces]
<size 14><color LightSalmon><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>
[SORTED ORDER TAGS:Pizza Meat]
<size 14><color #FFCCCCFF><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>
[SORTED ORDER TAGS:Pizza Veggies]
<size 14><color #FFCCFFCC><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>
[SORTED ORDER TAGS:Pizza Cheese]
<size 14><color Yellow><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>
[SORTED ORDER TAGS:Pizza EXTRAS Small]
<size 15><color #FF55FF55><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>
[SORTED ORDER TAGS:Pizza EXTRAS Medium Whole]
<size 15><color #FF55FF55><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>
[SORTED ORDER TAGS:Pizza EXTRAS Large Whole]
<size 15><color #FF55FF55><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>
[SORTED ORDER TAGS:Condiments]
<size 14><color #FFFFCCCC><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] {ORDER TAG NAME}</font></color></size>
[SORTED ORDER TAGS:SideServings]
<size 14><color Orange><font Consolas> [=('{ORDER TAG QUANTITY}'>1 ? {ORDER TAG QUANTITY} : ' ')] [='{ORDER TAG NAME}'.replace('SIDE ','')]</font></color></size>
[SORTED ORDER TAGS GROUP|Sauteed,OTS,ADD,SIDE]
[SORTED ORDER TAGS GROUP:ADD]
<size 14><color LightSalmon> ~~~ ADDONS ~~~</color></size>
[SORTED ORDER TAGS GROUP:Sauteed]
<size 14><color LightSalmon> ~~~ SAUTEED ~~~</color></size>
[SORTED ORDER TAGS GROUP:OTS]
<size 14><color LightSalmon> ~~~ ON THE SIDE ~~~</color></size>
[SORTED ORDER TAGS GROUP:SIDE]
<size 14><color LightSalmon> ~~~ SIDES ~~~</color></size>
What do you mean? I don’t understand what you’re asking.
It is designed to show each Order individually. That means you submit 1,2,3,4,5 Orders on a Ticket and it creates a display that shows each of those Order individually on it’s own Task Card. That is the point of a Kitchen Display.
It is not designed to show an entire Ticket, because that is not helpful for a Kitchen Display. If you want to see entire Tickets with all the Orders on the Ticket, you have many options, like Ticket Lister, Ticket Explorer, Open a Ticket, etc.
See when i select 2 items like Pakora and chicken tikka masala from my categories in one ticket its showing in two different blocks. Why its not coming in one block as 1 order.