HI @emre, sorry that I have not been so clear…
yes I have two buttons, one is “Reopen Closed Ticket” and the other is “Cancel Payments”. for me they work differently, since the reopen ticket brings me the ticket to do different things like reprint bill, add items… and if I press cancel payments i just cancel ticket´s payments.
Create a ticket with some items i it… an go to payment screen, add some payments, but dont close it!!! I you hit the YELLOW button you will cancel mpayments done and start over.
once you are confortalbe with payments, and close the ticket yo can go to the ticket list to see the closed ticket… hit display, so the ticket comes to
hit display, so the ticket comes to screen… Here you can see how the “REOPEN TICKET” button appear (before it was not visible)… it the GREEN button. See how “Settle (Cobrar)” and "Exact Pay (Pago Exacto) are grayed out. You should not use them until you reopen the ticket.
once you click in the reopen button, see how that button disssapears, and the grayed buttons appear as usable and clickable… so far we are good, items in ticket do appear as expected.
If you click in “Settle (Cobrar)” you should go to the pyament screen with the items from the ticket… Here comes my problem, the program takes you there, but no items… everything else is correct (payments, total… and change). As soon as you click in the yellow button (Cancel Payments)…
Still have to improve the workflow, since Fast cash payment (Pago EXacto) should delete payments if there where any, and settle the ticket withou having to cancel payment manually. but, step by step, jajajajajajajajja
Hope this clarifys my situation…
I uploaded the database to dropbox so you can play with it