Hi i am using sambapos4 since one year and have now to integrate kitchen display at all my client terminals.
I got the submitted and unpaid ticket displaying on entity screen just fine and also the ticket went away from kitchen display after ticket was settled.
The problem is : I cannot update the ticket state or order state when i press “Order Ready” on kitchen entity screen.I can update the ticket state from inside a table entity i just put the button there for trial and it worked,but it dosent work on entity screen why???
The template i am using to display tickets on entity screen is as below
[LAYOUT]
[<T>Table - {ENTITY NAME:Table}]
[<C00>{ENTITY NAME:Customer}]
<F>-
{ORDERS}
<F>-
<J00>Time:{TIME}|Ticket No:{TICKET NO}
[ORDERS]
<L00>{QUANTITY}x {NAME}
{ORDER TAGS}
[ORDERS:Void]
<J00>- {QUANTITY} {NAME}|**Void**
{ORDER TAGS}
[ORDER TAGS]
-- Format for order tags
<L00> * {ORDER TAG NAME}
I am also attaching the pics of my sambapos4 configuration,
“I was playing with ‘Kitchen Display Setup’. I have come across following behaviour. if a ticket is settled or the items on the ticket is voided before selecting ‘Order ready’ option, Tickets will remain in the kitchen Display screen. Basically you MUST click on ‘Order Ready’ before voiding or settling the ticket.”
Please view the above link and visit post #74. This exact subject has been discussed.
If you have the option I would highly suggest upgrading to SambaPOS5 and using the Task Printer + QMcKay’s tutorial on a KDS, this is what we use and it works much better than anything we ever did in SambaPOS 4.
Wounded why that is LOL.
Samba has always been a DIY (not out of the box) solution.
Now that solution is no longer something you can fully do yourself. You have to get a licence from under informed resellers.
