Hello, I added print job, printers, add to close rule. And I don’t know what did I changed about ticket status. I just tested the void order I guess. After I added the new order, and then press the ‘close’ button, it showed me ‘ticket changed. your latest changes not saved.’ message and not saving the new order. Also, when I tried to go Pay(Settle) and press cash then it showed this message again.
Eventually, I cannot close all opened tickets now.
Maybe it is an entity problem?? I did a custom layout a little bit.
Gray means it has non state based color yet. Those are entity states. You need to look at the rules. Available is white, New Orders is orange. You need to look at Entity State changed or Order State changed rules. Decide when you want that entity state to change.
They are entity states though. Not ticket or order states.
Unpaid is not an entity state and will not affect Entities
States exist regardless if you define them in Settings > States. What you see in Settings > States is just formatting for already existing states. The table screen is Entities… specifically Entity States are what would show there.
Hi! I add all default states in the tutorial. And it is working well now.
In the ‘order status update rule’, I used ‘new’ / ‘new orders’ for ticket states which weren’t in the setting - states. So, after I add, it is working perfectly for now. If any error comes, I will update. Thank you very much for all.
I am really sorry for the recurring questions…
The colour changing for new orders is working well now.
But now, I have an issue with ‘entity colour change’ after ‘print bill rule’. I have no idea what I changed.