TUTORIAL: Custom +/- Buttons

JTRTech · February 15, 2018, 9:59pm

So following some tricky automation I found myself needing to ‘catch’ order quantity changes on the +/- buttons but that’s currently only possible through Ticket Total Changed event but that gave me other issues as was working with calculations.
Anyway.

Automation Commands
Plus Quantity

Minus Quantity

Both will want mapping to order line with visible state of New

Automation Command Executed Rule

You could get creative with order states to make minus disable on 1 quantity but opted just for action constraints.

MRenat · February 16, 2018, 7:01am

I think you missed Actions setup, I couldn’t find Update Order Quantity action type, there is Update Order Tag Quantity only

JTRTech · February 16, 2018, 12:07pm

Yes I did, it’s just an Update Order action with the only used field of [:Quantity].
Its not order tag quantity.

markjw · February 17, 2018, 2:56am

But if you create these buttons, don’t you end up with a duplicate set of + / - buttons?

I don’t think there is a way to disable the default buttons?

Jesse · February 17, 2018, 4:47am

You can disable them.

markjw · February 17, 2018, 12:35pm

I assume you mean like this:

But that doesn’t allow me to disable for any Admin users. Is there another way to disable?

On a side note - any idea what the difference is between “Change Order Quantity” and “Change Selected Order Quantity”?

JTRTech · February 17, 2018, 12:36pm

You can
I missed that too, there is two quantity user roles permissions of which ok one disables the built in ones

markjw · February 17, 2018, 12:38pm

It’s really good to be able to disable and use our own custom buttons. I had problem with the default buttons before because they messed up my gift card setup (using gift certificate tutorial).

Gurkan · February 14, 2021, 9:54pm

Hi Jesse, Mark,

When I use my custom + - button it does not do the same as the systems + - buttons when I want to split/move the orders.

Example: Normally if I’ve 2 kebab and I would click on - I see: 1 (1) Kebab. After click on move it moves 1 Kebab.

With custom + - it just makes it 1 kebab. How did you solve this problem?

JTRTech · February 15, 2021, 11:45am

Doubtfull that would be achievable.
Only possibility I can see would maybe be a complex flow of canceling 2 kebab, adding 1 then creating new ticket with 1…

Gurkan · February 16, 2021, 5:49pm

it would be great if we could call up the functionalities of the current buttons in an AC Button @mehmet We could skip the whole left bar.

JTRTech · February 16, 2021, 6:02pm

What are you doing that needs custom +/-, maybe an alternative solution might be an option?

Gurkan · February 16, 2021, 6:08pm

It is used often to split a ticket @JTRTech

JTRTech · February 16, 2021, 7:32pm

I got that bit, I mean the reason you needed to change from default +/- buttons to cistlm ones.

Gurkan · February 16, 2021, 8:22pm

I want to skip the whole left bar. I’ve replaced all buttons. Alle buttons are replaceable except the ± buttons.

Jesse · February 16, 2021, 10:22pm

We are releasing a new split ticket feature very soon.

gsreddy · February 16, 2021, 10:45pm

@Jesse great any expectation of split a single product like 1 to 0.5 X 2 with the new update ?

Jesse · February 17, 2021, 2:57am

Yes it will be supported.